Jhonayra Vargas | Page 3

Nice experience with the salesperson Errol. He took the time to explain everything and find the best deal based on our needs. No pressure at all. We would hight recommend the dealership and Err He took the time to explain everything and find the best deal based on our needs. No pressure at all. We would hight recommend the dealership and Errol D'Souza More

Helpful 0

Report | Print

Mr. Moon is great initially but don't expect anything once you sign on the dotted line. I reached out to him the day after my purchase of an X7 to get help related to my purchase and he completely blew once you sign on the dotted line. I reached out to him the day after my purchase of an X7 to get help related to my purchase and he completely blew me off. I got my X5 from Jae at the same dealership and he was fantastic even when I reached out months after the purchase with questions. I thought Jae had moved on as I never saw him when I was in for service or I would have stuck with him. I took a couple of friends who loved my car to Silver Spring BMW. More

Helpful 0

Report | Print

I ordered a new BMW iX via Joe Feng at BMW of Catonsville. He was superb every step of the way- professional, responsive and clear communication. I live in another state, and when I arrived to ta Catonsville. He was superb every step of the way- professional, responsive and clear communication. I live in another state, and when I arrived to take delivery of the vehicle, Joe had everything ready to go so the process was smooth and efficient. I highly recommend Joe to anyone looking for a new BMW! More

Helpful 0

Report | Print

I have purchased a lot of autos in my life and Ron is the absolute best sales rep I have ever dealt with. A very satisfying and pleasant experience! absolute best sales rep I have ever dealt with. A very satisfying and pleasant experience! More

Helpful 0

Report | Print

Thank you Jae Lim for all your help. This is my 4th BMW from him. My son and other family members bought BMW from him. He was very polite and friendly. I strongly suggest anyone who is This is my 4th BMW from him. My son and other family members bought BMW from him. He was very polite and friendly. I strongly suggest anyone who is in marlet for BMW. Thank you again for your professionalism and I will be return for another BMW for my wife in the future. And Jonara in finance helped me with great deals in protections. More

Helpful 0

Report | Print

Howard Moon was very prompt and professional. It was a pleasure to work with him. It was a pleasure to work with him. More

Helpful 0

Report | Print

Howard Moon gave us an awesome experience when purchasing our new vehicle. He was friendly, efficient, and understood our wants and needs very quickly. The dealership itself was full of friendly and kind sta our new vehicle. He was friendly, efficient, and understood our wants and needs very quickly. The dealership itself was full of friendly and kind staff. Highly recommend doing business with them! Thanks Howard for all of your help and really sorry for my extremely late review!! Finally got around to it on my to-dos but definitely worth the time to write you a good note as you deserve it! More

Helpful 0

Report | Print

Ron Ventura is the absolute BEST! In fact, we bought our new car because of Ron, even though we initially thought another vehicle at a nearby dealership was the one we wanted. He w In fact, we bought our new car because of Ron, even though we initially thought another vehicle at a nearby dealership was the one we wanted. He was very quick to respond to several texts and calls, honest and sincere, extremely knowledgeable and provided service we haven't seen in a lonnnng time. He knew everything about the X5, available options and guided us with ease. The process of buying was easy, and believe it or not, fun. Ron was transparent about pricing, both on our new car and trade-in, which took all tension away from making a new car purchase. After we agreed to move forward with the purchase, Ron walked through all the system set-ups and made the transition to the new technology in our X5 easy to use. Jenira, the Finance Manager, was also professional, courteous and very fair with financing and additional options for our X5. There were a lot of dealers with similar cars/features in the area where we bought, but we were fortunate to connect with Ron and the Team at Catonsville BMW. If you want a real professional to help with the purchase of a BMW, go straight to Ron. Dwayne & Wendy More

Helpful 0

Report | Print