Jim Crosswell at Taylor Chrysler Dodge Jeep Ram

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Crosswell, Jake Hendershot

My Review of Taylor Chrysler Dodge Jeep Ram:
Great customer service. My sales person was Jake Hendershot. Jake went above and beyond the normal job routine to help me find the perfect vehicle to match what I was looking for in a vehicle, He had also recommend another car for me however; it was stick shift and I do not drive stick shift. What did impress me was how hard all individuals worked to make this deal happen, considering I am on a very tight budget. Thanks to Jim Crosswell who took extra time and phone calls to find someone to provide me the credit for the car loan. The extra time to make a phone call to follow to make sure everything was ok and that I was happy is something we just do not find much anymore. I will definitely refer this dealership and Jake to my friends.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Crosswell, Bryan Davis, Kevin Emling

My Review of Taylor Chrysler Dodge Jeep Ram:
I RETURNED TO THIS DEALER TO TRADE MY JEEP AND I AM TOTALLY IMPRESSED WITH ESPECIALLY THESE THREE REPS. THEY REALLY ARE VERY NICE AND AND GO THAT EXTRA MILE TO PLEASE THE CUSTOMER. I WOULD NOT GO ANYWHERE ELSE. THANK YOU SO MUCH GUYS FOR ALL THE HELP WITH BUYING MY NEW JEEP. KEEP UP THE GOOD WORK AND NEVER LOOSE YOUR FRIENDLY ATTITUDE BECAUSE THATS WHAT BRINGS A CUSTOMER BACK. THANKS AGAIN. LUCIA M. KNOBLAUCH

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brian Burghorn, Jim Crosswell

My Review of Taylor Chrysler Dodge Jeep Ram:
I found everyone I talked to exceptionally helpful and friendly. Brian went above and beyond the call to make sure we were satisfied. There was no pressure to purchase, he gave us every option avaialable to us and then gave us time to make our decision. We were there close to closing time but Brian was more than willing to stay in order to help us in our decision. I found both Brian and Jim more than willing to help with every question we asked.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Clausing, Jim Crosswell, Rueben Minton, Tim Slattery

My Review of Taylor Chrysler Dodge Jeep Ram:
I really hate having to shop for cars. But the people at Taylor Dodge really went out of their way to make it a pleasant experience. We tried three different cars, thought about it for nearly a week, and then went back to take a second look. Rubeben was friendly and very accommodating. When it came to the business of the deal, Tim was very respectful of our desires and needs. Because of the very busy day, the process went a bit longer than we anticipated. When we said we would go get some lunch and return later to conclude the deal, Tim insisted on ordering lunch from Friday's for us. That was really nice.

Scott actually made the financial part of the purchase into a very low-stress experience.

And I must add that the Service Department was in large part the reason we came to Taylor Dodge looking for a car. They have done an excellent job of maintaining our Town and Country which now has over 213,000 miles. Respectful, courteous, and the get the job done right the first time.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Clausing, Jim Crosswell, Ray Marko

My Review of Taylor Chrysler Dodge Jeep Ram:
Scott is by the far the best fiance manager i ahve ever dealt with. He is up front honest and truly loves a challenge. He makes buying a car simple and easy. He is the most relaible and honest fiance manager i ahve ever dealt with. You will never leave this dealership feeling like you lost something when you wlak out of his office. Again he is by far the best i have ever dealt with.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Crosswell, Rueben Minton, Tim Slattery

My Review of Taylor Chrysler Dodge Jeep Ram:
I had just went into the dealership to see what kind of vehicles they had and what kind of deal they could give me and they were just marvelous and friendly. They made me feel like I was home. I ended up purchasing a 2011 Chrysler 200. The two gentlemen that helped were very professional and made my visit very delightful. I recommend highly that if you want to buy a vehicle that you should go to Taylor Chrysler Dodge. They make you feel like you are important whether you are buying a used or new vehicle.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Crosswell

My Review of Taylor Chrysler Dodge Jeep Ram:
My experience at Taylor has been better than any experience I have had at any dealer. I am treated like family every time I go in there. I look forward to making my future purchases at Taylor! I have recommended Taylor to all of my friends and family.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Clausing, Jim Crosswell, Ray Marko

My Review of Taylor Chrysler Dodge Jeep Ram:
This was the best experience I've ever had buying a car. No dog and pony show. Saw many cars, no rush. Finally decided on one and then negotiated a very fair deal -- no hidden extras. I was treated respectfully throughout the process. I didn't believe a car purchase could be this easy. Thanks guys for being different than the rest. This review is the beginning of me spreading the word. Thanks again.

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