Jim Cruz | Page 3

I have used Morrie’s Mazda service department for years-even if I don’t own a Mazda. I trust them. Jim Cruz is the best. I miss Jason George. years-even if I don’t own a Mazda. I trust them. Jim Cruz is the best. I miss Jason George. More

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Scheduled 60k service check and needed to have a few concerns looked at, including a weak battery and driving stability. All items were addressed satisfactorily. concerns looked at, including a weak battery and driving stability. All items were addressed satisfactorily. More

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I thought everyone friendly and professional. The only thing that bothered me it took took weeks to get in. I was available after 3:30 Mon-Thurs and Sat. I had an oil change and rotation of tires. But thing that bothered me it took took weeks to get in. I was available after 3:30 Mon-Thurs and Sat. I had an oil change and rotation of tires. But everything else was good. More

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Morrie's has always done right by me. Jim Cruz is a constant person in customer service greatly appreciate him. The new video on car issues is cool. constant person in customer service greatly appreciate him. The new video on car issues is cool. More

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Service excellence! The work was done timely, efficiently and I saw a video of the work. I only take my cars to Morrie’s Mazda fir service and I’ve never had to return because something wasn’t r efficiently and I saw a video of the work. I only take my cars to Morrie’s Mazda fir service and I’ve never had to return because something wasn’t right. More

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Great Renovation, Consistent Good Service Was pleased to find that the customer service at this location is as good as ever...and recent physical renovations make it a pleasure to wait for one Was pleased to find that the customer service at this location is as good as ever...and recent physical renovations make it a pleasure to wait for one's car during service appt. Chairs comfortable, great coffee, newspapers to read [!} and paper towels, not blowers for wet hands in the restrooms! Staff is knowledgeable, courteous, and aim to please... More

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The staff was extremely friendly and helpful. They identified the issues and provided a video documenting them. I was very impressed with the whole experience. identified the issues and provided a video documenting them. I was very impressed with the whole experience. More

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Elected to sign up for the service model when we purchased our CX-9 and it has been well worth it. Great service every time! purchased our CX-9 and it has been well worth it. Great service every time! More

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Nice to be kept up to date with the service progress. Video feature nice, but I did not use it. Love the free car wash. Video feature nice, but I did not use it. Love the free car wash. More

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Jim is always great. Normally in and out fairly quick. They let me know what needs to be done and answer all questions I have. They let me know what needs to be done and answer all questions I have. More

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