82 Reviews of Jim Cruz
September 12, 2016
New 2017 Mazda 6 Grand Touring I just bought my fourth Mazda and my second one from Morrie's Minnetonka Mazda. I love my new 2017 Mazda 6 Grand Touring. Go to their website or stop I just bought my fourth Mazda and my second one from Morrie's Minnetonka Mazda. I love my new 2017 Mazda 6 Grand Touring. Go to their website or stop by the dealership to check out all the new safety features! The car hugs the road. The design is beautiful inside and outside. Anne Brick was outstanding in explains all the features and taking me on test runs of all the different models. Anne was very professional, personable and a good listener. Everyone at the dealership is very helpful, professional and personable. I have used their service department for years and it is one of the reasons I chose Morrie's Minnetonka Mazda to buy my new car. Jim Cruz and Jason George provide excellent service and keep my cars in top working order. I highly recommend the whole dealership and Mazda cars! More
Other Employees Tagged: Barb Bowman, Anne Brick, Todd Garnhardt, Chris Johnston, Jason George, Jean Lemmerman
June 17, 2016
Speedy Service I Went in Thursday and found the perfect car by Friday was driving it by Monday. Great job Montrell I will be a lifetime customer. TC I Went in Thursday and found the perfect car by Friday was driving it by Monday. Great job Montrell I will be a lifetime customer. TC More
Other Employees Tagged: Montrell Yancey, Jennifer Parsons
June 12, 2016
Fantastic service The service department at Morries Minnetonka Mazda is fantastic in every way! The team greats you immediately and gets things moving along right away The service department at Morries Minnetonka Mazda is fantastic in every way! The team greats you immediately and gets things moving along right away and washes your car when the service is done. More
Other Employees Tagged: Jason George, Andrea Kelly, Jean Lemmerman, Kevin McDonald
November 11, 2015
Morrie's Minnetonka Mazda Service Department As always, Jim Cruz and his team are the best!! We have been taking our vehicles to this dealership since 1997 and each experience has been top not As always, Jim Cruz and his team are the best!! We have been taking our vehicles to this dealership since 1997 and each experience has been top notch from the courteous and wonderful people like Jim, up to the incredible and consistently excellent work completed on our vehicles by his crew. One of the hardest things in life to find is a trustworthy and reliable establishment to work on your vehicles. Jim Cruz and Morrie's Minnetonka Mazda is, without a doubt, the place you can trust and depend on if your vehicles need just an oil change or more extensive repairs. We've dealt with many of the great service dept. people over the years and we wish we could remember all of their names. Jim, Jason, Jean and the whole group are professional, polite, trustworthy and knowledgeable. The job will be done right the first time and every time when you bring your vehicle to Jim and Morrie's Service Department. Without a doubt these incredible men and women are the best in the business! Thank you for helping us take such great care of our vehicles (three Mazdas and one Ford)! More
October 05, 2015
Morrie Mazda - Service Department I don't know how they do it, but these folks are the best in the business. Clear communication, service done when promised (even if I'm late for my a I don't know how they do it, but these folks are the best in the business. Clear communication, service done when promised (even if I'm late for my appointment), Been going here for service for almost 20 years and never have been dissappointed or surprized. More
Other Employees Tagged: Jason George, Jean Lemmerman , Sean Andren
August 12, 2015
Quick and efficient I schedule, I come , I get a quick and good and friendly service, and I go Thank you for taking care of me for over 10 years I schedule, I come , I get a quick and good and friendly service, and I go Thank you for taking care of me for over 10 years More
August 04, 2015
Like Cheers I've been getting ,y cars serviced at Morries for 20 years and I would go nowhere else. I am greeted by name, not just by my service representative, I've been getting ,y cars serviced at Morries for 20 years and I would go nowhere else. I am greeted by name, not just by my service representative, but by all the staff. I've never had to return for additional work nor have I had to go back because was not done correctly or completely. The service team knows what to do when I make an appointment, how to accommodate my schedule and needs and they keep me informed, if anything other than scheduled is needed. My car is always returned clean, ready for my travels. More
Other Employees Tagged: Jeanne
June 12, 2015
Service department at Morries Mazda is awsome. Setting apointment took seconds rather than minutes as by my phone number they already seem to know me and my car. No tedious spelling my last name an Setting apointment took seconds rather than minutes as by my phone number they already seem to know me and my car. No tedious spelling my last name and they not understanding my accent. They do accept competetor Mazda dealer coupons. I can trust them not to recomend unnecessary work, thats why I still take my van to them even though its 15 year old. More
Other Employees Tagged: Casey Novotny
March 25, 2015
Jim Cruz Morrie's Mtka Mazda Made an appointment with Jim Cruz for an oil change. Jim is always the man I call when I require service. He is very competent, friendly and is an ex Made an appointment with Jim Cruz for an oil change. Jim is always the man I call when I require service. He is very competent, friendly and is an expert in the auto service industry. I have worked with him over the past 10 years +without problems and complete satisfaction. I always make sure to have the recommended service work completed as per Mazda's suggested time table. This time his his team located and oil leak that I was not aware of. This job required the replacement of two major engine gaskets to repair the problem. Because additional time was required Jim arranged for a ride home with Jean Lemmerman. She later returned to my home to bring me back when the job was complete. This excellent service is why I always recommend Morrie's Minnetonka Service to friends. I recently gave Jim Cruz's card to a person I met who had purchased a Mazda 7 while living in Francisco CA and then moving to MN. More
March 07, 2015
How every car dealership should be run! Team, From Montrell in sales to Barb in management to Mike in finance to Jim in service, every one of you has made my multiple (4) car sale and ong Team, From Montrell in sales to Barb in management to Mike in finance to Jim in service, every one of you has made my multiple (4) car sale and ongoing maintenance experiences a pleasure. I was referred to Morrie's Minnetonka Mazda by a friend, and I have repeatedly thanked him for not only turning me on to the MAZDASPEED 3, but the way you folks do business. Montrell, not only are you the first person I will contact when I need another vehicle, you are a friend that I enjoy just talking with while my car gets a free wash, so much so that I forget it's sitting outside idling for the next hour. (Once they had to park it and bring me my keys, it sat so long.) Plus its nice to talk to someone at my altitude. :-) Keep up the great work! Sincerely, Rob More
Other Employees Tagged: Barb Bowman, Montrell Yancey, Mike Tackett