Jim Gile | Page 6

A great experience Jim was a very helpful sales rep through the entire process. I found him to be patient and receptive to new ideas from beginning to end. Jim was a very helpful sales rep through the entire process. I found him to be patient and receptive to new ideas from beginning to end. More

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Very professional dealership with dedicated employees. This is a very professional and well run dealership with dedicated and gracious staff. The waiting area is filled with luxurious and comfortable seat This is a very professional and well run dealership with dedicated and gracious staff. The waiting area is filled with luxurious and comfortable seating the likes of which I have not seen in Lincoln, Cadillac, and even Jaguar and Mercedes dealerships. And, in contrast to the latter two manufacturers, Toyota of Cool Springs is completely without the pretense. My salesman Jim Gile is totally professional, likeable, and a veteran of this dealership with 16 years of solid experience. His product knowledge especially impressed me because with having purchased more than two dozen new cars in the past, I have encountered all sorts of sales people, some good and some quite inept. Jim quickly realized that I was not interested in playing games with numbers and immediately located exactly what I was interested in at a Kentucky dealership 230 miles away and offered a purchase price on this 2019 Toyota 4-Runner Limited which virtually eliminated any desire on my part to shop further. The result was a quick and enjoyable sales experience. That's professionalism! More

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Second New RAV4 from Cool Springs Toyotax Jim Gile was the best! He was very informative and got me exactly what I wanted. He did his homework on reviewing my previous RAV4. I am a widow and Jim Gile was the best! He was very informative and got me exactly what I wanted. He did his homework on reviewing my previous RAV4. I am a widow and everything he did made everything move swiftly and smoothly. He has followed up with me which was very much appreciated. If I need another car he will be the one I call first. More

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Great experience! My experience with Jim Gile at Toyota of Cool Springs was fantastic. Easy experience, great test drive, and he was so helpful. Even stayed well past c My experience with Jim Gile at Toyota of Cool Springs was fantastic. Easy experience, great test drive, and he was so helpful. Even stayed well past closing to help me with my purchase, since I got off work later. Awesome! More

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Recent oil change Rycine was very helpful on my last visit. He greeted me at my vehicle and greeted me by name. He explained the process of checking in and what to expe Rycine was very helpful on my last visit. He greeted me at my vehicle and greeted me by name. He explained the process of checking in and what to expect while I waited. They completed my oil change and tire rotation faster than he promised and I was out of the dealership in about an hour. Great Job Rycine. Thank you. More

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Satisfy buying experince Looking and purchasing a car is never on top of the fun list but my experience at Toyota of Cool Springs was a good. I am enjoying my new Camry and I Looking and purchasing a car is never on top of the fun list but my experience at Toyota of Cool Springs was a good. I am enjoying my new Camry and I am pleased with my purchase. Jim Gile was very helpful. More

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Jeff made a painful experience hassle-free I had a 2001 4Runner with 170,000 miles on it. I found Jeff and Toyota of Cool Springs through the Costco Auto Program. I gave Jeff my budget, told hi I had a 2001 4Runner with 170,000 miles on it. I found Jeff and Toyota of Cool Springs through the Costco Auto Program. I gave Jeff my budget, told him what I was looking for in a new car, and went on several test drives. He was extremely patient, an exceptional listener, and transparent and direct about what could and couldn’t be negotiated (extremely refreshing). I walked out with a new 2018 Camry SE that I love, because Jeff spent 7 hours of his day working to ensure that I got a vehicle I loved at a price that wouldn’t decimate my budget. I can’t speak highly enough of my experience with Jeff and with the rest of the dealership staff (including Mathew, one of the managers, and Ken in finance). Thank you so much! More

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Repeat customer We bought a truck from Jim at Toyota of Cool Springs eight years ago and knew that when we decided to upgrade to a bigger truck, Jim would be who we w We bought a truck from Jim at Toyota of Cool Springs eight years ago and knew that when we decided to upgrade to a bigger truck, Jim would be who we wanted to deal with. Jim is fair, friendly and very customer oriented. More

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Jim Gile treated me like family When it was time to buy a car, I wanted to work with Jim because of how he has taken such good care of my family in our car purchase decisions in the When it was time to buy a car, I wanted to work with Jim because of how he has taken such good care of my family in our car purchase decisions in the past. He did an excellent job helping me find my 2015 Rav 4. He was thorough and clear about the features of the car and the process for purchase. What existing issues there were with the the car were taken care of during the sales process or shortly thereafter, and I can't thank him enough for his time and care with me. When my brother is ready to buy his new car, I will send him over to Jim. I know he'll be in great hands. More

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Jim is the BEST! Jim Gile was never pushy. He was knowledgeable and a truly nice person. Nothing fake about him. Highly recommended Jim. He takes notes mentally and re Jim Gile was never pushy. He was knowledgeable and a truly nice person. Nothing fake about him. Highly recommended Jim. He takes notes mentally and remembers you. Will go see him again if we need to. More

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