Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jim Guzzardo
Jim Guzzardo at NYE Volkswagen
Refer Me

Jim Guzzardo

Service Manager

NYE Volkswagen

5865 Rome-Taberg Road
Rome, NY 13440

Contact Me
4.8
9 Reviews
4.8

9 Reviews

Write a Review

9 Reviews of Jim Guzzardo

April 26, 2024

Dealership Rating
Employee Rating

I've been buying VWs from this shop for nearly two decades. The service department in the last 5 - 10 years especially has been great to work with. They are always friendly, fast, and take time to ans More

by ebRome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Shapiro

Helpful
Report | Print
Apr 26, 2024

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 23, 2024

Dealership Rating
Employee Rating

Answered questions. Service was quick and scheduled. Very accommodating and accurate in what was needed More

by Kkdancewear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 23, 2024

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 11, 2024

Dealership Rating
Employee Rating

great service, both during the buying experience with the salesman Erik, and now with service after the purchase More

by briangafner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Carlson

Helpful
Report | Print
Apr 11, 2024

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 04, 2024

Dealership Rating
Employee Rating

took a while but got the warranty work done! was able to nap while waiting since I work nights. More

by FAITHINGOD1970
Recommend Dealer
Yes
Helpful
Report | Print
Apr 05, 2024

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 21, 2024

Dealership Rating
Employee Rating

Fast service (it was just an inspection). All staff were friendly and professional…i will return. More

by BS1560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 21, 2024

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 17, 2024

Dealership Rating
Employee Rating

Exceptional service at NYE VW of Rome. Staff are courteous and attentive to customers, no xx, ever. Highly recommended! More

by karene2537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 19, 2024

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 17, 2024

Dealership Rating
Employee Rating

Excelllent communication, fair pricing and timely service. Would recommend for VW service. A great experience. More

by oneidaservicecenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 19, 2024

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 18, 2024

Dealership Rating
Employee Rating

EXCELLENT SERVICE FROM STAR TO FINISH. EASY TO GET AN APPOINMENT. WORK DONE ON TIME. PLEASURE TO DEAL WITH More

by MIKES.SPORT.SHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Jon Shapiro

Helpful
Report | Print
Feb 20, 2024

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 16, 2024

Dealership Rating
Employee Rating

Very easy to work with, offered me an appointment for the day I called in. They determined I needed a part they had to order and gave me a brand new loaner until the part came in. More

by mihevc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Jon Shapiro

Helpful
Report | Print
Feb 16, 2024

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Dealership Inventory (87 Vehicles)

used 2020 Ford Escape car, priced at $21,124
2020 Ford Escape
used
Red exterior
Automatic
All-wheel Drive
$21,124
View Details
new 2024 Volkswagen Taos car, priced at $31,251
2024 Volkswagen Taos
new
Pyrite Silver Metallic exterior
Unknown
All-wheel Drive
$31,251
View Details
new 2024 Volkswagen Tiguan car, priced at $33,809
2024 Volkswagen Tiguan
new
Pyrite Silver Metallic exterior
Automatic
All-wheel Drive
$33,809
View Details
used 2021 Volkswagen Tiguan car, priced at $22,899
2021 Volkswagen Tiguan
used
Pure White exterior
Automatic
All-wheel Drive
$22,899
View Details
new 2024 Volkswagen Taos car, priced at $31,251
2024 Volkswagen Taos
new
Blue Dusk exterior
Unknown
All-wheel Drive
$31,251
View Details
new 2023 Volkswagen ID.4 car, priced at $36,681
2023 Volkswagen ID.4
new
Pure White exterior
Automatic
All-wheel Drive
$36,681
View Details
View All Inventory