Jim Hierl

Always a pleasant experience dealing with the folks at Flemington BMW. Have been a customer for over 20 years and even though we are now out-of-state we came back once again for our new vehicle purchase. Flemington BMW. Have been a customer for over 20 years and even though we are now out-of-state we came back once again for our new vehicle purchase. It says a lot about a dealership when the staff remain the same year after year. Words like trustworthy, reliable and pleasant apply to the Sales, Finance and Service departments. Thank you, Tom Terrill and Noha Amin for a stressless buying experience. Thank you also to Nathaniel for the IT support. Be seeing you Jim! More

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This Service Department, from the reception desk to our service advisor Jim to the valet at checkout, consistently exceeds our expectations. 5 out of 5 stars all the way! service advisor Jim to the valet at checkout, consistently exceeds our expectations. 5 out of 5 stars all the way! More

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Excellent service visit. Everyone was great from assistance getting a loaner to service writer communications. Highly recommend Flemington BMW. Everyone was great from assistance getting a loaner to service writer communications. Highly recommend Flemington BMW. More

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The service was completed within the time promised, The car was washed and vacuumed and a complete inspection was completed. car was washed and vacuumed and a complete inspection was completed. More

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I am always accorded personable and professional attention from the staff of the Service Dept., especially Mr. Jim Hieral. attention from the staff of the Service Dept., especially Mr. Jim Hieral. More

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Always a great experience with Jim. Prompt service and clear explanation of the work done. Prompt service and clear explanation of the work done. More

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Tom Terrill is fantastic - kind, knowledgeable, and incredibly patient. He answered all of my (many!) questions, was quick to respond to emails, and flexible with scheduling. He joined me for not just incredibly patient. He answered all of my (many!) questions, was quick to respond to emails, and flexible with scheduling. He joined me for not just one, but two test drives, sharing helpful insights about the car’s specifications along the way. The Flemington dealership is a bit of drive for us (and there's another BMW dealership in my town - just 10 minutes away!), but the extra time and effort is completely worth it. Everyone is so friendly and the service is top-notch! More

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Staff is kind, understanding and professional. They take the time to understand the issue at hand. They take the time to understand the issue at hand. More

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Jim Hierl in service was exceptional to work with. He communicated positively and gave me any updates as needed. I always request Jim in service! Thanks again for another great service appointment! He communicated positively and gave me any updates as needed. I always request Jim in service! Thanks again for another great service appointment! More

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I’ve bought 4 vehicles from this dealership over the past 20 years and have used their service department for each. Both departments are excellent! Note that I have lived 60 miles from this dealership for t 20 years and have used their service department for each. Both departments are excellent! Note that I have lived 60 miles from this dealership for the past 12 years, with at least 3 other BMW dealerships much closer to me. But the Flemington dealer has earned my loyalty. Hreat service! More

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