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Jim Hierl
316 Reviews
A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.
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316 Reviews of Jim Hierl
July 19, 2025
My service contact Laura Vargas was responsive and kept me informed with the progress of the repairs needed to resolve the issue. The dealership delivered a loaner car for me to use while they repaired th me informed with the progress of the repairs needed to resolve the issue. The dealership delivered a loaner car for me to use while they repaired the vehicle. Their customer service is first rate. I would have no reservations recommending this dealership for repairs. Since I also purchased this vicke from them also their sales department is also excellent More
by Bill
Other Employees Tagged: Laura Varga
July 18, 2025
Great experience, excellent facility helpful staff. My service James is one of the best with keeping customers up to date and satisfied. My service James is one of the best with keeping customers up to date and satisfied. More
by Matt
Other Employees Tagged: Trini Stelz, Debra Lam, Laura Varga, Diane Barry, Christa Stehr, Christina Klinger-Morales, Bill Duaime, Debbie Lotufo, Jasmine Joseph
July 16, 2025
From sales to service I have been a customer for 10 years and 3 cars. Tom in sales is the ultimate professional, fair and honest! Jim in service always tells me like it is and never oversells me on what I do and 3 cars. Tom in sales is the ultimate professional, fair and honest! Jim in service always tells me like it is and never oversells me on what I don’t need which I very much appreciate. The service desk, Cathy the business manager, Zaneta in the loyalty department are all amazing. Highly recommend on all levels! More
by LAQ
Other Employees Tagged: Tom Terrill, Catherine Ferry, Zaneta Graf
July 10, 2025
I can't speak highly enough about every experience I've had at Flemington BMW over the past 21 years. From Sales to Service to Parts, there is no easier, more knowledgeable dealer I'd rather work with. Any had at Flemington BMW over the past 21 years. From Sales to Service to Parts, there is no easier, more knowledgeable dealer I'd rather work with. Anytime another make catches my eye, part of my decision to stick with BMW goes back to how wonderfully they all treat me at Flemington BMW. More
by walter.mazurak
Other Employees Tagged: Tom Terrill, Mike Riccardi, Mike Riccardi Jr., Vince Dillon, Trini Stelz, Debra Lam, Catherine Ferry, Laura Varga, Steve Scheier
July 09, 2025
Jim Hierl in service provided a seamless experience as always! He was extremely helpful and communicative throughout the entire process. Everyone should go schedule with Jim in service for a complete elit always! He was extremely helpful and communicative throughout the entire process. Everyone should go schedule with Jim in service for a complete elite experience. More
by Bryan123
July 01, 2025
Always great service at Flemington BMW. Quality work on time. Special thank you to Jim and Laura. Quality work on time. Special thank you to Jim and Laura. More
by CarMB
Other Employees Tagged: Laura Varga
June 28, 2025
Excellent service. Like the video overview. Thorough job by mechanic and Laura. Well done. Very professional. Like the video overview. Thorough job by mechanic and Laura. Well done. Very professional. More
by rustamhsethna
Other Employees Tagged: Debra Lam, Laura Varga
June 17, 2025
Jim Hierl is a fantastic Service Advisor. This dealership has been getting better every year since my first purchase 25 years ago This dealership has been getting better every year since my first purchase 25 years ago More
by Jim Sutton
Other Employees Tagged: Mike Riccardi, Trini Stelz, Jasmine Joseph
June 11, 2025
I bought my car from Flemington BMW and even after moving to NYC I still go back for all my BMW needs. And that says A LOT. Friendly and accommodating with great expertise. Jim has been very helpful. Than to NYC I still go back for all my BMW needs. And that says A LOT. Friendly and accommodating with great expertise. Jim has been very helpful. Thank you! More
by bluebunny
Other Employees Tagged: Trini Stelz
