Jim Hierl
Jim Hierl at Flemington BMW

Jim Hierl

Customer Service Advisor

Flemington BMW

216 US Hwy 202/31
Flemington, NJ 08822

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5.0
308 Reviews

A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.

5.0

308 Reviews

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308 Reviews of Jim Hierl

June 11, 2025

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Employee Rating

I bought my car from Flemington BMW and even after moving to NYC I still go back for all my BMW needs. And that says A LOT. Friendly and accommodating with great expertise. Jim has been very helpful. Than More

by bluebunny
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Trini Stelz

Jun 11, 2025

Flemington BMW responded

It's fantastic to hear that you continue to trust Flemington BMW for all your needs, even after moving to NYC! We're glad Jim and the team have been friendly and accommodating. Thank you for sharing your experience with us!

June 05, 2025

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Very prompt service good diagnostic review And very helpful discussion as to end of lease optioo More

by Bruce
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Recommend Dealer
Yes
Jun 06, 2025

Flemington BMW responded

Bruce, it means so much to us to see your review! Thanks from the team at Flemington BMW.

June 04, 2025

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The entire service team was very helpful and courteous in their response to my request. They even offered a valet ride for me to my other appointments near the dealership. More

by Ben
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Recommend Dealer
Yes
Jun 05, 2025

Flemington BMW responded

Ben, we're delighted to hear that our service team at Flemington BMW was able to assist you so well and provide a valet ride for your convenience. Thanks for sharing your experience!

June 03, 2025

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Very attentive to customer needs and concerns. Explains what is being done to the car. I like the video that each technician records to show the condition of the car. More

by Rivergirl
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Recommend Dealer
Yes
Jun 03, 2025

Flemington BMW responded

Thank you for sharing your experience with us at Flemington BMW! We're delighted to hear that our team's attentiveness and the technician videos added value to your visit. We look forward to serving you again in the future!

June 02, 2025

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I would definitely recommend this dealer to anyone looking for a BMW. Ask for Tom Terrill in sales, he was excellent and made the experience even better. As for the financing Cathy Ferry made the expe More

by Celina Dias
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Recommend Dealer
Yes

Other Employees Tagged: Tom Terrill, Catherine Ferry

Jun 03, 2025

Flemington BMW responded

Celina, thank you for recommending Flemington BMW! We're delighted to hear that Tom and Cathy made your experience exceptional. Enjoy every moment with your new BMW!

May 22, 2025

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Always a pleasant experience dealing with the folks at Flemington BMW. Have been a customer for over 20 years and even though we are now out-of-state we came back once again for our new vehicle purchase. More

by DSTawil49
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Recommend Dealer
Yes
May 22, 2025

Flemington BMW responded

Thank you for your loyalty and kind words about our team at Flemington BMW! We're delighted to hear that Tom, Noha, and Nathaniel made your recent purchase a stress-free experience. We appreciate the trust you've placed in us over the years and look forward to seeing you again soon!

May 19, 2025

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This Service Department, from the reception desk to our service advisor Jim to the valet at checkout, consistently exceeds our expectations. 5 out of 5 stars all the way! More

by AngelaS
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Recommend Dealer
Yes
May 19, 2025

Flemington BMW responded

Angela, thank you for sharing your experience! We're delighted to hear that our Flemington BMW service team consistently exceeds your expectations. We appreciate the 5-star rating and look forward to serving you again!

May 14, 2025

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Excellent service visit. Everyone was great from assistance getting a loaner to service writer communications. Highly recommend Flemington BMW. More

by Joe.p.girardi
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Recommend Dealer
Yes
May 15, 2025

Flemington BMW responded

Joe, we're delighted to hear you had an excellent service visit at Flemington BMW! Thank you for recommending us and sharing your positive experience.

May 08, 2025

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The service was completed within the time promised, The car was washed and vacuumed and a complete inspection was completed. More

by 535i
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Recommend Dealer
Yes
May 09, 2025

Flemington BMW responded

We're delighted to hear that your service experience at Flemington BMW was timely and thorough! It's great knowing you appreciated the wash, vacuum, and inspection. Thanks for choosing us!

April 26, 2025

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I am always accorded personable and professional attention from the staff of the Service Dept., especially Mr. Jim Hieral. More

by robertc.satin
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Recommend Dealer
Yes
Apr 28, 2025

Flemington BMW responded

Robert, thank you for recognizing our service team at Flemington BMW! We're delighted to hear that Jim and the rest of the staff provided you with personable and professional attention. We appreciate your support!

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