Jim Krauss
Jim Krauss at Heritage Chrysler Dodge Jeep Ram Parkville
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Jim Krauss

Sales Manager

Heritage Chrysler Dodge Jeep Ram Parkville

9219 Harford Rd
Baltimore, MD 21234

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2 Reviews
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2 Reviews

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2 Reviews of Jim Krauss

April 17, 2024

Dealership Rating
Employee Rating

Worst place to deal with and the employees dont care about customer as long as they can sell a car and line there pockets thats all that matters to them made a deal done a credit app and was approved ag More

by jw00998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Hal Perez, Noah Leeson

Apr 23, 2024

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for taking the time to review Heritage Chrysler Dodge Jeep RAM Parkville. We sincerely apologize for your less than positive experience, as this is not our way of doing business at any of our Heritage stores. In an effort to please all of our customers, our policy has been that we are unable to hold cars for any customer. We greatly appreciate you taking the time to speak with our Director of Operations, Hal Perez to address your concerns. If you have any additional questions or concerns, please contact Hal directly at hperez@mileone.com or 443.341.8645. Again, thank you for your feedback.

April 17, 2024

Dealership Rating
Employee Rating

worst people to deal with made a deal on car done credit app and was approved and then they sold it do not do business with this company More

by jw00998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Noah Leeson

Apr 23, 2024

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for taking the time to review Heritage Chrysler Dodge Jeep RAM Parkville. We sincerely apologize for your less than positive experience, as this is not our way of doing business at any of our Heritage stores. In an effort to please all of our customers, our policy has been that we are unable to hold cars for any customer. We greatly appreciate you taking the time to speak with our Director of Operations, Hal Perez to address your concerns. If you have any additional questions or concerns, please contact Hal directly at hperez@mileone.com or 443.341.8645. Again, thank you for your feedback.

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