Jim O'Neill
Jim O'Neill at Boniface Hiers Chevrolet
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Jim O'Neill

General Manager

Boniface Hiers Chevrolet

800 South Harbor City Boulevard
Melbourne, FL 32901

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4.0
20 Reviews

Industry Experience

41 yrs, 6 mos

4.0

20 Reviews

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20 Reviews of Jim O'Neill

March 31, 2024

Dealership Rating
Employee Rating

The dealer went above and beyond to resolve a manufacturer issue. I will continue to use Boniface as my go to for new vehicles in the future. More

by Tony McNichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Boniface Hiers Chevrolet responded

Tony, Thanks for sharing details about our service center going "above and beyond" to resolve a manufacturer issue. Best news in the world is you'll continue with Boniface Hiers as your "go to" in the future!

December 06, 2023

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Employee Rating

Efficient- fast- friendly and they always ask if there is anything else they can do for you More

by cuch22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Sternberg, Michael Brown , Bobby

Dec 06, 2023

Boniface Hiers Chevrolet responded

Cuch22, Thanks for your business and thoughts....we appreciate being able to assist....always!

August 18, 2023

Dealership Rating
Employee Rating

Worst customer service ever. I've had 3 complaints on my brand new chevy malibu, and not a single resolution. They always talk about how "swamped" they are. I bought my car on a More

by ccgaines2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 19, 2023

Boniface Hiers Chevrolet responded

We apologize for the "swamped" comment and your inability to reach a manager. Lack of accessibility to management is not something we'd like our clients to experience. We are happy to read that Tim has really tried to make things right. Please reach out to our Service Director, Tim's supervisor, Glenn and speak directly with him as soon as it is convenient for you as we'd like to ensure that we have done all we can to assist you. Glenn can be reached at (321) 723-3611 or gharris@bonifacehiers.com. Once again, we are sorry for your previous experience.

August 14, 2023

Dealership Rating
Employee Rating

They did an amazing job taking care of my Blazer. Trevor stayed in constant contact letting me know how the work was going. Highly recommend! More

by mpulsejoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown, Lamont Edwards, Tony Castle , Trevor and Zack

Aug 14, 2023

Boniface Hiers Chevrolet responded

mpulsejoy, Thanks for your high recommendation of Trevor, he's certainly a great employee and we love to hear that he keeps our clients updated. We appreciate your business and thoughts!

May 05, 2023

Dealership Rating
Employee Rating

Professional service from start to finish. Service was completed sooner than expected. Definitely recommend this dealership. More

by Atouchofbasil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2023

Boniface Hiers Chevrolet responded

Atouchofbasil, It's wonderful to see a very positive rating and your recommendation as well. Thanks for sharing and we appreciate your business!

February 25, 2023

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Employee Rating

BG was wonderful as always helping me find our 10th vehicle highly recommend BG and Boniface Hiers Chevrolet to everyone More

by Rangers1993diana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2023

Boniface Hiers Chevrolet responded

Rangers1993diana, Wow!! 10 vehicles! We can only say Thank You so much for your business and for the excellent and kind words for BG. You're 5 Star rating is greatly appreciated!

November 16, 2022

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Employee Rating

Wonderful experience and helpful staff! Highly recommend this dealership to all my friends and family More

by mpulsejoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2022

Boniface Hiers Chevrolet responded

mpulsejoy, It's wonderful hearing that the staff treated you very well and that you can highly recommend our Chevrolet store. Thank you for sharing!

November 09, 2022

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Employee Rating

Met promptly in the service drive by a friendly young man. Service work was done quickly and efficiently and priced right! Thanks everyone! More

by marion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Sternberg

Nov 10, 2022

Boniface Hiers Chevrolet responded

Marion, Thanks for your business and excellent review! Appreciate the 5 Stars!

November 01, 2022

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Employee Rating

They go the distance to make the customer totally happy especially my salesman Greg he made the deal totally worth while More

by Johnaldridge567
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2022

Boniface Hiers Chevrolet responded

Johnaldridge567, I appreciate the 5 Star rating and kind words for Greg!

September 20, 2022

Dealership Rating
Employee Rating

I bought a Nissan from this company and purchased the extended warranty. The transmission is going and I brought it in. I was told by the service rep that they refuse to honor the warranty since they don More

by gmw216ny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Bobby Sternberg, Michael Brown

1

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