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Jim Self
Jim Self at Robert Brogden Buick GMC

Jim Self

Parts Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9
40 Reviews
4.9

40 Reviews

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40 Reviews of Jim Self

May 28, 2026

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Employee Rating

All the departments at Robert Brogdens Dealership have Always been Awesome deal with from Lacey in service to sales and the financial services I will always be back More

by charlesdlind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Paul Levin, David Blackburn, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler

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May 29, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Robert Brogden's Olathe Buick GMC, especially Lacey in service. We're thrilled to hear that you've had such positive experiences across all departments. Looking forward to welcoming you back next time! The Robert Brogden Buick GMC Team

May 14, 2026

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Employee Rating

Did great job and took care of all requests made of them during our purchase More

by jacquelinesmith77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, David Blackburn, Matt Hoover, Angela Alvarez

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May 15, 2026

Robert Brogden Buick GMC responded

Thank you for your kind review, Jacqueline! It's wonderful to hear that you had a great experience with us at Robert Brogden's Olathe Buick GMC. We appreciate your recognition of our team's efforts to meet your requests during your purchase. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 05, 2026

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Employee Rating

Jimmy is professional, friendly, and timely. Made it an easy transaction. He has a no muss, no fuss style and is a pleasure to work with every step of the way. More

by Awesome Jackie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Jimmy Carpenter

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May 06, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Jackie! We're thrilled to hear that you had such a positive experience with Jimmy at Robert Brogden's Olathe Buick GMC. Our team strives to make every transaction smooth and enjoyable, and it’s great to know that Jimmy's professionalism and friendly demeanor made an impact. We look forward to assisting you again in the future! The Robert Brogden Buick GMC Team

April 25, 2026

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Employee Rating

Everyone at the dealership was very friendly and the service was very efficient. Definitely will return for the next service. More

by dsizemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover , Todd my service advisor

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Apr 25, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Robert Brogden Buick GMC to be friendly and our service efficient. Lookingforward to welcoming you back for your next service! The Robert Brogden Buick GMC Team

April 23, 2026

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Employee Rating

Todd was excellent. Only spent 15 minutes over expected time to do the job.scheduling was quick. More

by marybartlett1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover

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Apr 23, 2026

Robert Brogden Buick GMC responded

Thank you for your feedback, Mary! We appreciate your kind words about Todd and are glad to hear that your scheduling was quick and that the job was done efficiently at Robert Brogden's Olathe Buick GMC. If you have any feedback or suggestions on how we can serve you better, please feel free to reach out. Our team looks forward to the chance to deliver an improved experience next time! Sincerely, The Robert Brogden Buick GMC Team

April 13, 2026

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Every individual was friendly and professional from Ryan the Salesman to the finance person and Ryan’s boss. More

by huttmannrod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Ryan O'Connor, Mike Olvera, Matt Hoover, Angela Alvarez

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Apr 14, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team at Robert Brogden's Olathe Buick GMC. It's great to know that Ryan and the rest of the staff made a positive impression. We look forward to seeing you again soon! The Robert Brogden Buick GMC Team

April 08, 2026

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Employee Rating

very professional and friendly, sales person knowledgeable and helpful. Finance process easy and professional. Great place to do business More

by tebeausir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, Roger Wallace

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Apr 09, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that you found our team at Robert Brogden's Olathe Buick GMC to be professional, friendly, and knowledgeable. It's our goal to make the car buying experience as easy and enjoyable as possible. We appreciate your feedback and look forward to seeing you again for your next vehicle purchase! The Robert Brogden Buick GMC Team

February 27, 2026

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Employee Rating

Always provide great services. Pleasure doing business with this staff. Been with this business about 35 years now. More

by RSQD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, David Blackburn, Matt Hoover, Lacey Pfannenstiel , Katie Terry

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Feb 28, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty to Robert Brogden's Olathe Buick GMC over the past 35 years. It’s always a pleasure to serve you, and we look forward to continuing to provide you with great service. Please come see us again soon! Sincerely, The Robert Brogden Buick GMC Team

November 02, 2025

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Employee Rating

Phil went out of his way to ensure my car issue was being addressed. Thanks More

by WORKMANC2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, David Blackburn, Jimmy Stateler , Phil in sales

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Nov 02, 2025

Robert Brogden Buick GMC responded

Thank you for taking the time to leave us a review! We truly appreciate your kind words and are glad to hear that Phil went above and beyond to address your car issue. At Robert Brogden's Olathe Buick GMC, we strive to provide excellent service to all our customers. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

August 23, 2025

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Employee Rating

Jimmy Statler was absolutely wonderful in every aspect of helping me with my service. He is extremely knowledgeable about everything needed, great at communicating, and made sure everything was done in the t More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Paul Levin, David Blackburn, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler , Cedric Mayberry, Katie Terry

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Aug 23, 2025

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review, Jimmy! We’re thrilled to hear that Jimmy was able to make your service experience at Robert Brogden's Olathe Buick GMC such a positive one. His knowledge and great communication truly shine, and we’re lucky to have him on our team. We sincerely appreciate your kind words and look forward to welcoming you back next time! Sincerely, The Robert Brogden Buick GMC Team

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