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Jim Self
Jim Self at Robert Brogden Buick GMC

Jim Self

Parts Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9
35 Reviews
4.9

35 Reviews

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35 Reviews of Jim Self

April 13, 2026

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Every individual was friendly and professional from Ryan the Salesman to the finance person and Ryan’s boss. More

by huttmannrod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Ryan O'Connor, Mike Olvera, Matt Hoover, Angela Alvarez

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Apr 14, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team at Robert Brogden's Olathe Buick GMC. It's great to know that Ryan and the rest of the staff made a positive impression. We look forward to seeing you again soon! The Robert Brogden Buick GMC Team

April 08, 2026

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Employee Rating

very professional and friendly, sales person knowledgeable and helpful. Finance process easy and professional. Great place to do business More

by tebeausir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, Roger Wallace

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Apr 09, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that you found our team at Robert Brogden's Olathe Buick GMC to be professional, friendly, and knowledgeable. It's our goal to make the car buying experience as easy and enjoyable as possible. We appreciate your feedback and look forward to seeing you again for your next vehicle purchase! The Robert Brogden Buick GMC Team

February 27, 2026

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Employee Rating

Always provide great services. Pleasure doing business with this staff. Been with this business about 35 years now. More

by RSQD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, David Blackburn, Matt Hoover, Lacey Pfannenstiel , Katie Terry

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Feb 28, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty to Robert Brogden's Olathe Buick GMC over the past 35 years. It’s always a pleasure to serve you, and we look forward to continuing to provide you with great service. Please come see us again soon! Sincerely, The Robert Brogden Buick GMC Team

November 02, 2025

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Employee Rating

Phil went out of his way to ensure my car issue was being addressed. Thanks More

by WORKMANC2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, David Blackburn, Jimmy Stateler , Phil in sales

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Nov 02, 2025

Robert Brogden Buick GMC responded

Thank you for taking the time to leave us a review! We truly appreciate your kind words and are glad to hear that Phil went above and beyond to address your car issue. At Robert Brogden's Olathe Buick GMC, we strive to provide excellent service to all our customers. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

August 23, 2025

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Jimmy Statler was absolutely wonderful in every aspect of helping me with my service. He is extremely knowledgeable about everything needed, great at communicating, and made sure everything was done in the t More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Paul Levin, David Blackburn, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler , Cedric Mayberry, Katie Terry

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Aug 23, 2025

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review, Jimmy! We’re thrilled to hear that Jimmy was able to make your service experience at Robert Brogden's Olathe Buick GMC such a positive one. His knowledge and great communication truly shine, and we’re lucky to have him on our team. We sincerely appreciate your kind words and look forward to welcoming you back next time! Sincerely, The Robert Brogden Buick GMC Team

August 05, 2025

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The Robert Brogden Buick GMC service department, service department manager and parts department was extremely helpful and friendly! More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Blackburn , Katie Terry

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Aug 05, 2025

Robert Brogden Buick GMC responded

Thank you for your review, Adam! We're happy to hear you had a positive experience with our service department and team at Robert Brogden's Olathe Buick GMC. Your feedback about our staff's helpfulness and friendliness are greatly appreciated. We look forward to serving you again on your next visit. Sincerely, The Robert Brogden Buick GMC Team

July 18, 2025

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Employee Rating

Excellent service department! The service staff is hands down the best in the city! Would recommend 10 out of 10 times! More

by REALFASTREFLEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Blackburn, Matt Hoover, Lacey Pfannenstiel, Jimmy Stateler , Cedric Mayberry, Katie Terry

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Jul 18, 2025

Robert Brogden Buick GMC responded

Thank you for your feedback! It's great to hear you had such a positive experience with our service department at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to assisting you on your next visit. Sincerely, The Robert Brogden Buick GMC Team

June 14, 2025

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Employee Rating

Friendly people, concerned about my comfort. They just did a 30,000 tune up on my Buick, I got the works. It was like driving a brand new car. I was given a ride home and waited while they did t More

by EMILYGORDANIER90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover

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Jun 14, 2025

Robert Brogden Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC and that your Buick feels like a brand new car after the 30,000 tune-up. Our team is dedicated to ensuring your comfort and convenience, so it’s fantastic to know you appreciated the rides and service. We look forward to seeing you again for your next tune-up. Safe travels! Sincerely, The Robert Brogden Buick GMC Team

June 07, 2025

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Employee Rating

Jimmy Carpenter is definitely the guy to go see if you’re in the market for a new vehicle or used vehicle. He has been helping my family and I for the last 17 years with all vehicle needs and he is second to More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Paul Levin, David Blackburn, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler , Cedric Mayberry, Katie Terry, JIMMY CARPENTER

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Jun 08, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Jimmy at Robert Brogden's Olathe Buick GMC over the past 17 years. Your loyalty means a lot to us, and we're glad to have had the opportunity to assist you and your family with all your vehicle needs. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 01, 2025

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Employee Rating

Bought my new GMC 2500 and had a excellent experience with the crew will buy again More

by dmasilionis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, Jimmy Stateler

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Jun 01, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear you had an excellent experience with our team at Robert Brogden's Olathe Buick GMC while purchasing your new GMC 2500. We truly appreciate your business and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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