Patrick Titshaw

My car had a tire issue and I happened to be a couple of miles from MB of Boston where I have got 3 of my cars before. That was Saturday afternoon and the service was closing at 5pm. Patrick assured me they miles from MB of Boston where I have got 3 of my cars before. That was Saturday afternoon and the service was closing at 5pm. Patrick assured me they would take care of it and they did! Thank you Patrick! Best, Igor More

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We’ve been using this place for service for 3 years since we bought the vehicle. And it is constantly providing high quality services and reasonable waiting time. we bought the vehicle. And it is constantly providing high quality services and reasonable waiting time. More

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I have been always impressed with service provided for my car. In the past 13 years. I have been Impressed also by the attention given to me and my car by the service department receptionist and their eff car. In the past 13 years. I have been Impressed also by the attention given to me and my car by the service department receptionist and their efforts to explain the nature of the service needed for my Mercedes GLK. More

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I drive past 3 other MB dealers to have Mercedes-Benz of Boston service my C43. Great team here! Boston service my C43. Great team here! More

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Patrick, Thank you for taking care of my car, you are a gentleman and a great representation of the Mercedes brand!!!! Matt Gaeta gentleman and a great representation of the Mercedes brand!!!! Matt Gaeta More

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First of all, I have all my work accomplished at Mercedes - Benz in Somerville even my inspection sticker. I own a 2014 C300 purchased new from this location. The service work from their trained staff is a - Benz in Somerville even my inspection sticker. I own a 2014 C300 purchased new from this location. The service work from their trained staff is amazing. Things are performed correct the first time without question. Michael Robinson is my main service advisor who sits with me and explains every detail of work happening on my C300. I'm contacted by instant messaging and or cell call. The reason for this visit was for an inspection sticker, while there they reviewed my car to identify anything else that may have been of concern. I received a text message identifying a warrantee issue causing my C300 to be there for an additional day. They saved me $1200.00 and provided me with the assurance that their concern is with my safety! Oh, did I say that I was there only for inspection sticker! My bill was $35 and change. More

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Mercedes Benz of Boston always treats me with respect. I have an older car ( 2011 E class ) that still drives great , I work down the street so I come in grubby clothes , n I’m not a high roller but that I have an older car ( 2011 E class ) that still drives great , I work down the street so I come in grubby clothes , n I’m not a high roller but that does not matter . I’m treated like I’m a millionaire driving a G wagon . Patrick Titshaw n Michael Robinson always treat me great and take great care of my car . My car runs so well that I’m not looking to buy a new one and that is fine with them . They help me save money and when I am ready to buy again I’ll stay with them . I drive my car every day , I’ve had it so long that it’s been paid off for years , and they help me keep it in good shape More

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I recently had an excellent experience with both Jimmy and Patrick Titshaw the manager. I had previously written a pretty negative review and for the record have complete turned around. They couldn’t have and Patrick Titshaw the manager. I had previously written a pretty negative review and for the record have complete turned around. They couldn’t have been more helpful and service oriented. They turned around my problem with alacrity and professionalism. I would give these guys 6 stars. More

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Great service as expected. Patrick keeps an eye out and manages the process well throughout. Patrick keeps an eye out and manages the process well throughout. More

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Once again, Patrick Titshaw of Mercedes Benz of Boston shows how much he cares about my car. I always feel I'm in good hands with everyone in the service department. shows how much he cares about my car. I always feel I'm in good hands with everyone in the service department. More

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