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Jimmy Stateler

Overview Reviews (55) Inventory (510)

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Jimmy Stateler

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9

55 Reviews

Overview Reviews (55) Inventory (510)

4.9

55 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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55 Reviews of Jimmy Stateler

December 26, 2025

Dealership Rating

Employee Rating

The gentleman effective, efficient, and informative about the questions I had about the vehicle. Thank you. the questions I had about the vehicle. Thank you. More

by HUMMINGBIRD82.CM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! We're glad to hear that you found our team effective, efficient, and informative during your visit to Robert Brogden's Olathe Buick GMC. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

December 26, 2025

Dealership Rating

Employee Rating

Over the years I have had several vehicles that Brogden has serviced. The service has always been first rate. has serviced. The service has always been first rate. More

by bzavala0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: PHILLIP MILLER, Terrie Horton, Matt Hoover

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December 26, 2025

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Employee Rating

Service was prompt and the process was straight forward for a recall item review. thanks! for a recall item review. thanks! More

by bob.bishopku

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Katie Terry

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December 16, 2025

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Employee Rating

Dealership did a good job and got me scheduled and serviced in a timely fashion. serviced in a timely fashion. More

by WILLIAMPBRYAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Katie Terry

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Dec 16, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words, William! We're pleased to hear that you had a positive experience with us at Robert Brogden's Olathe Buick GMC. Timely service is our priority, and we appreciate you taking the time to share your feedback. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

December 13, 2025

Dealership Rating

Employee Rating

Prompt efficient service. Knowledgeable of issues & how to get fixed. Pleasant waiting area experience. Positive overall. Knowledgeable of issues & how to get fixed. Pleasant waiting area experience. Positive overall. More

by John S.

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 13, 2025 -

Robert Brogden Buick GMC responded

Thank you, John! We appreciate your feedback about your experience at Robert Brogden's Olathe Buick GMC. It's great to hear that you found our service prompt and knowledgeable, and that you enjoyed our waiting area. We look forward to seeing you again for your future needs. Sincerely, The Robert Brogden Buick GMC Team

December 13, 2025

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Employee Rating

Did not contact outside vendors to complete job had a week in advance to do this now have to reschedule to complete job week in advance to do this now have to reschedule to complete job More

by RUFFY724

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Dec 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the timeline and communication regarding outside vendors. Your feedback is valuable, and we appreciate you bringing this to our attention. Please feel free to reach out to us directly at Robert Brogden's Olathe Buick GMC so we can assist you further. Our team looks forward to hearing from you. Sincerely, The Robert Brogden Buick GMC Team

December 10, 2025

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Employee Rating

The dealership checked my mileage and recommended maintenance needs. I appreciated them keeping my vehicle in top running condition. maintenance needs. I appreciated them keeping my vehicle in top running condition. More

by papa_torres1

Verified Customer

Service Price Transparency

Service Time

Recommend Dealer

Yes

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Dec 11, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words, Papa! We’re glad to hear that you appreciated our team at Robert Brogden's Olathe Buick GMC for checking your mileage and recommending maintenance needs. Keeping your vehicle in top running condition is our priority. We look forward to seeing you again for your next maintenance visit! Sincerely, The Robert Brogden Buick GMC Team

December 06, 2025

Dealership Rating

Employee Rating

As always, efficient, prompt, courteous, and shared results and future work needed. And the snacks were good too. results and future work needed. And the snacks were good too. More

by FRANZB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 06, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the efficient and courteous service you received at Robert Brogden's Olathe Buick GMC. We're glad you enjoyed the snacks as well! We look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

December 05, 2025

Dealership Rating

Employee Rating

Jimmy not only got my service done in a timely manner, he also uncovered some unknown points for me. also uncovered some unknown points for me. More

by papa_torres1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 05, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback! We’re happy to hear that Jimmy provided you with timely service and helped uncover important details during your visit to Robert Brogden's Olathe Buick GMC. We appreciate your support and hope to see you again soon. Sincerely, The Robert Brogden Buick GMC Team

November 29, 2025

Dealership Rating

Employee Rating

Always great service. Professional, on time and great service. Thank you i recommend them highly Professional, on time and great service. Thank you i recommend them highly More

by NINAPOINTERHORSE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Katie Terry

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Nov 30, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the professional and timely service you received at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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