Jimmy Wilkes | Page 16

Treated like a VIP, before I was a VIP I purchased a car from New Smyrna Chrysler Jeep Ram and after just 5 weeks my engine exploded, while I was driving on 95. It was by the grace of God t I purchased a car from New Smyrna Chrysler Jeep Ram and after just 5 weeks my engine exploded, while I was driving on 95. It was by the grace of God that I wasn’t involved in an accident. I was stranded along 95 at 9pm....ALONE with a car that wouldn’t start. All I could do was sit in my newly purchased $6000 car, and cry. I used the insurance money I received from an accident where I was rear ended, and now, I was out of money. I contacted New Smyrna Chrysler, and they refused to stand behind their sale. They corresponded with me just long enough to ask whether the car was still in my possession, and how much the repair would cost. After our conversations, they told me the car isn’t worth anything....yet, when they sold it to me, everyone’s mother had one with high miles and what great cars they were. I made numerous attempts to contact the dealership, but I was never spoken to again. I ended up having the car, 2014 Toyota Prius V, towed to Daytona Toyota, and was greeted with open arms, and a shoulder to cry on. Jennifer Kantor, in the service department, was able to secure a loaner vehicle for me to use, while I figured out how to find the $5000 to fix my car. Daytona Toyota worked with me every step of the way, and truly empathized with my situation. Jimmy Wilkes, internet sales supervisor, worked to find me the perfect salesperson, Tony Taylor. Tony’s personality and commitment to finding me the perfect car for my needs and budget, will never go unappreciated. Jhonny Rosell moved mountains with the finance department to get me as much money as humanly possible for a car that didn’t run. I know that’s what they tell you, and it’s the typical “game”, but I KNOW they truly helped as much as they could with what I was able to bring to the table. After 12 days, I drove away in a car knowing I am safe, and that I will NEVER be alone again. More

Helpful 0

Report | Print

Great experience personnel very helpful and friendly. The environment was relaxing and everybody showed respect for the customer and true commitment to their job. The employees work hard to meet your need The environment was relaxing and everybody showed respect for the customer and true commitment to their job. The employees work hard to meet your needs and try that you feel comfortable with your decision .You are treated as a person no as a money bag. Thank You Jimmy and trainee for a great experience More

Helpful 0

Report | Print

First Class Dealer It was definetly a pleasure buying a car from this dealer due to the knowledge,attention and time that their salesman-Jimmy and Chris showed us. It was definetly a pleasure buying a car from this dealer due to the knowledge,attention and time that their salesman-Jimmy and Chris showed us. They are certainly two great representatives of the dealership and the Toyota company. We will definetly refer this dealership; but more importantly Jimmy and Chris to friends. More

Helpful 0

Report | Print

Rude and unprofessional Jimmy was rude and unprofessional and how he works with the public I will never understand. Through text message none the less so I have record of his Jimmy was rude and unprofessional and how he works with the public I will never understand. Through text message none the less so I have record of his uncouthness. More

Helpful 0

Report | Print

No gimmicks, no hassle! This is my third car purchase from this family, my first from Daytona Toyota. My experience with Daytona Toyota was hands down the best. Jimmy and CJ This is my third car purchase from this family, my first from Daytona Toyota. My experience with Daytona Toyota was hands down the best. Jimmy and CJ worked really hard to find something that met my needs and remained in my price range. Even though I kept her late, Kelly in finance was still a joy to work with. She got me a payment even lower than we expected and a lot of additional warranty coverages. Kelly is truly a major asset to this company. My husband and I would like to thank Gibb and the entire Daytona Toyota family for, once again, taking care of us. More

Helpful 0

Report | Print

Great Courteous Sales Experience He confidently answered all our questions and did an excellent job of representing the dealership and our interests. The balance of a good salesman. He confidently answered all our questions and did an excellent job of representing the dealership and our interests. The balance of a good salesman. We put an aggressive offer on the table and he worked diligently to get it approved. He cam back answering with a very reasonable offer. We left, do to a scheduling conflict, but I joked with my wife that it was the first time I had been able to leave a dealership with out the "closer" chancing me for a deal. The next morning we asked for more concessions and were politely refused. We accepted believing we had a fair transaction. Remi and his dealership were professional and great to work with.. Their offer was excellent and the fact we couldn't negotiate a better deal told us they want to make the buying experience as easy as possible. We highly recommend Remi and the dealership. RJ Day Worked with us on the financing and extended warranty coverage and was outstanding. More

Helpful 0

Report | Print

Jimmy Wilkes rocks!!!! If you want a person that is patient and understanding to your personal situation, go to Jimmy!!! I didnt think i was going to drive off the lot with If you want a person that is patient and understanding to your personal situation, go to Jimmy!!! I didnt think i was going to drive off the lot with anything but i drove off the lot with my dream car! I was looking for months and jimmy took what i had and helped me! He was very genuine and i could tell he had my best interest in mind! Thanks jimmy for my awesome car!!!! More

Helpful 0

Report | Print