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Joanna Oates
Joanna Oates at Rallye Lexus
Refer Me

Joanna Oates | Page 3

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.9
607 Reviews

Dealership Experience

20 yrs, 7 mos

Industry Experience

32 yrs, 7 mos

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

607 Reviews

Write a Review

607 Reviews of Joanna Oates

February 23, 2024

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Employee Rating

Joanna was attentive to my questions and I appreciated the video of the car as they were working on it. More

by TT
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Recommend Dealer
Yes
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Feb 23, 2024

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that Joanna had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

February 22, 2024

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Always a seamless experience. Very professional and excellent work. May be expensive but it’s worth it! More

by tedciti
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Recommend Dealer
Yes
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Feb 22, 2024

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

February 16, 2024

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Rallye is the best dealership I've ever worked with and I'm an old guy, I've dealt with a lot of dealerships More

by JJFRANCO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Costanzo, Paul Ok, Maria Santoro, Troy Sun

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Feb 16, 2024

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

February 15, 2024

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Joanna has been mu service rep for 13 years She has always been pleasant and explained everything that needed to be done More

by PHAYES1049
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Workmanship
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Recommend Dealer
Yes
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Feb 16, 2024

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna met your expectations. Thank you again for choosing Rallye Lexus, we look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

February 08, 2024

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Tony Constazo is the best I have bought several cars from him over the years! More

by MKSILVERMA
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Piccirillo, Anthony Costanzo, Jeffrey Matheos

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Feb 08, 2024

Rallye Lexus responded

Thank you so much for your wonderful review! We are thrilled that Anthony had the opportunity to provide you with great service. We thank you for choosing Rallye Lexus! Stefanie Horn 516-676-4000

February 06, 2024

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I am always treated well, my service is usually done quickly and any issues explained to my satisfaction. More

by ARMISTAD
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Recommend Dealer
Yes
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Feb 06, 2024

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

February 05, 2024

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Employee Rating

Joanna is just the best. She goes out her way to make it easy and thoughtful. Dealership is also run efficiently and they take car of my car would recommend More

by jveroxie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Quinlan

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Feb 05, 2024

Rallye Lexus responded

We are very happy to hear that Joanna provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

January 26, 2024

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We have been working with Joanna Oats and the Service Department for almost 25 years. She is professional, knowledgeable and courteous. She is always accommodating and will always make the time availabl More

by nlomangino
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2024

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear Joanna and the rest of our team are always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

January 18, 2024

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Employee Rating

Wonderful service rep. Took great care of me with all my needs. Even a loaner car and full explanation of my cars issues. Thank you More

by JSPODEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jan 19, 2024

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus, we look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

January 13, 2024

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Employee Rating

Joanna Oates is a true professional. She very accommodating and is great in her follow up on any and all problems and requests five star customer service! More

by DMLYAHWHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy

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Jan 14, 2024

Rallye Lexus responded

Thank you for your business and this review. We're happy to Joanne and hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

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