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Joe Goas
Joe Goas at Audi Wyoming Valley
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Joe Goas | Page 2

Service Advisor

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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4.8
172 Reviews

Dealership Experience

9 yrs, 6 mos

Industry Experience

42 yrs, 2 mos

Languages Spoken

English English

4.8

172 Reviews

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172 Reviews of Joe Goas

May 30, 2024

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Employee Rating

Very professional and sensitive to the needs of their clients. They are timely in their response. More

by kboras52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Brennan, Steve Jesuit, Chad Narcum, Chris Miller , Dennis Harrison, Mike Laskowski, Paul Martinez, Derrick B, Owen Grubb

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May 29, 2024

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Employee Rating

Audi of Wyoming Valley is always a 10 out of 10 with service from start to finish. I always recommend them. More

by Scirocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor, Chris Miller , Mike Laskowski, Mike Pizzo

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May 27, 2024

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Employee Rating

Excellent service, great communication from the service staff, couldn't ask for better experiences with the Audi team. More

by M Gogas
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Garcia, Brian Kutzor

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May 23, 2024

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Everytime i visit this delearship, always please with their response and service. I hv been always attnaded by the representive and provide me service without appoinment too. More

by Dipaksinh Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Narcum

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May 22, 2024

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Professional, courteous, timely all the way. Provided nice loaner vehicle. Service solved the issue. Thank you More

by TPMDMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor, Owen Grubb

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May 21, 2024

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The service manager and all of the associates in the service area are always so helpful. Joe always greets me with a smile and keeps me in the loop with texts & videos while my vehicle is being serviced More

by CHERYL8980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Garcia, Brian Kutzor

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May 22, 2024

Audi Wyoming Valley responded

Thank you so much for your kind words! We are thrilled to hear about your positive experience with our service team at Audi Wyoming Valley. It's wonderful to know that Joe and the rest of our associates have been helpful and kept you informed throughout your service visits. Your recommendation means a lot to us, and we look forward to continuing to provide you with exceptional service. If you ever need anything else, please don't hesitate to reach out. Safe travels!

May 21, 2024

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they communicated well and were very informative. I didn't feel pressured to perform all repairs . More

by stutzman.josh
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Recommend Dealer
Yes
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May 22, 2024

Audi Wyoming Valley responded

Thank you for sharing your feedback! We’re glad to hear that our team communicated effectively and provided you with all the information you needed. We strive to create a comfortable environment for our customers, so it's great to know you didn't feel pressured to perform all repairs. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business!

May 20, 2024

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Employee Rating

Excellent service and prompt response also service is done in timely manner and explains everything in detail More

by ANUP101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa

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May 22, 2024

Audi Wyoming Valley responded

Thank you for your wonderful feedback! We’re delighted to hear that you received excellent service and prompt responses from our team. It's great to know that your service was completed in a timely manner and that everything was explained to you in detail. We aim to provide the best experience for our customers, and your satisfaction is our priority. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again!

May 16, 2024

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Employee Rating

It was an excellent service received by you. I will be there soon to solve the problem. thank you. More

by Lic.manuelsanchez
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2024

Audi Wyoming Valley responded

Thank you for your kind words, Preston! We're delighted to hear that you had a great experience with us at Audi Wyoming Valley. It's wonderful to know that Joseph provided excellent service as your salesman. We appreciate your trust and look forward to helping you with your next Audi purchase. If you need anything in the meantime, please don't hesitate to reach out.

May 10, 2024

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Employee Rating

Everyone at Audi Wyoming Valley was very helpful and friendly. They scheduled an appointment for service that fit my schedule and kept me up to date with all of my service needs. I was given a beautiful More

by KATHYO17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Maleninsky, Charlie McFadden, Troy Craig, Joe Brennan

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May 22, 2024

Audi Wyoming Valley responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that everyone at Audi Wyoming Valley was helpful and friendly, and that we were able to accommodate your schedule for service. Providing a beautiful loaner car and keeping you informed about your service needs are priorities for us, so we're glad to hear that you appreciated those efforts. It's great to know that you felt informed about your service options and recommendations, and that our service manager thoroughly explained everything to you upon pickup. We take pride in delivering clean vehicles after service, and we're delighted that your Audi came back even cleaner than before. Thank you for recommending us, and we look forward to serving you and others in the future!

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