Joe Herx | Page 2

Joe and Billy were great to work with! Excellent customer service and kept us informed when we ordered our truck. Easiest purchase ever! Great job gentlemen! Excellent customer service and kept us informed when we ordered our truck. Easiest purchase ever! Great job gentlemen! More

by Connie M. Verified Customer Verified Customer

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I have made deals here several times. They do get the job done efficiently! Thank you! They do get the job done efficiently! Thank you! More

by Esther Verified Customer Verified Customer

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Serv was CRAP! !!! Asked for new tires when I purchased the vehicle, as there was no tread on the current tires.Tires were put on, but not balanced. Tires that were !!! Asked for new tires when I purchased the vehicle, as there was no tread on the current tires.Tires were put on, but not balanced. Tires that were put on were crap, vehicle vibrated and was hard to steer, even after balancing. Was promised would order new tires. Waited 2wks for replacement tires!!!! Was called to set appointment to put on tires. Dropped off vehicle the night before for a 7 AM appointment. Never heard from dealership all day, even after four phone calls to them. No one called to update. On the fifth phone call (5:15pm) was told they had the wrong tires!!!! And had to re-order. Received call following morning that vehicle was finished. Asked if washer fluid had been topped off was told yes. When I picked up the vehicle, washer fluid had not been topped off, reservoir was still empty. In addition, the tires were dirty and the wheels had been scratched!!! do not understand how a vehicle can go through a” 40 point inspection” and the fluids are not topped off!!!! in addition to installing tires that are not balanced, then ordering tires that will not fit the vehicle. Then……scratching the wheels and not wiping of the dirt from the tires (the tires looked USED ) Tire installation is not rocket science!! NOT happy at all! If it was not for Joe Herx I would write this is zero!!!!! More

by bonstells Verified Customer Verified Customer

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Joe is excellent to work with! Billy and the rest of his sales department are very helpful. Wish the service department was more responsive. Billy and the rest of his sales department are very helpful. Wish the service department was more responsive. More

by Holloway105 Verified Customer Verified Customer

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Felt really good driving away in our 2020 Lincoln Nautilus! Very friendly experience. Jerry and Maurine Nautilus! Very friendly experience. Jerry and Maurine More

by long Verified Customer Verified Customer

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Best Dealer I have ever bought a vehicle from thank you for all your help. for all your help. More

by Kjprado.05052019 Verified Customer Verified Customer

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Doug Keeler was amazing! Was a great experience overall. We love the HCR and are very happy! Was a great experience overall. We love the HCR and are very happy! More

by COKAMPS Verified Customer Verified Customer

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This dealership has been working hard for a long time and is one of the best in the state. is one of the best in the state. More

by JEFGREGORY Verified Customer Verified Customer

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Good place to get a used car. Joe Herx is a great asset to the dealership. Joe Herx is a great asset to the dealership. More

by sw_larkins Verified Customer Verified Customer

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The entire sales team was very professional,friendly and knowledgeable. Joe Herx found me the perfect vehicle I was looking for. Billy gave me a good trade price. Overall experience was excellent. knowledgeable. Joe Herx found me the perfect vehicle I was looking for. Billy gave me a good trade price. Overall experience was excellent. More

by BACKERSRB Verified Customer Verified Customer

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