

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
32 yrs, 4 mos
Industry Experience
32 yrs, 4 mos
1,024 Reviews
Write a Review1024 Reviews of Joe Hilliard
August 26, 2025
Very pleased to be asked my opinion, to be able to speak about Joe Hilliard. I have implicit trust in Joe Hilliard. I've brought our vehicles to him for years. Joe is is always courteous and helpful, he about Joe Hilliard. I have implicit trust in Joe Hilliard. I've brought our vehicles to him for years. Joe is is always courteous and helpful, he LISTENS - pretty important to a woman especially - and then recommends what our vehicle needs. I don't hesitate to call Joe with a question or problem because I know I'll get a straight answer. He's a wonderful recommendation for Klaben. More
Other Employees Tagged: Ridge Hancock , Your porters do a good job - much appreciated.
August 26, 2025
Klaben Service Center is top notch with knowledgeable, friendly staff. Scheduling is easy and they complete the work on time. friendly staff. Scheduling is easy and they complete the work on time. More
Other Employees Tagged: Ridge Hancock
August 20, 2025
I had work done on my Ram today. Joe Hilliard was great. He took care of me. He was very nice and professional. He let me know what was wrong and called me right away when it was rea Joe Hilliard was great. He took care of me. He was very nice and professional. He let me know what was wrong and called me right away when it was ready. Great guy. More
August 14, 2025
amazing as always. . the people the service the great knowledge and communication..amazing... keep it up . the people the service the great knowledge and communication..amazing... keep it up More
Other Employees Tagged: Richard Klaben
August 09, 2025
I have used this dealership for at least 20 years everyone is super good, knowledgeable, and very helpful to me. Thats why I have stayed with them all these years everyone is super good, knowledgeable, and very helpful to me. Thats why I have stayed with them all these years More
Other Employees Tagged: Brian Franklin
August 07, 2025
I would like to commend Joe and his customer service team for delivering outstanding service. From start to finish, the level of professionalism, attentiveness, and courtesy displayed was exceptional. Joe en for delivering outstanding service. From start to finish, the level of professionalism, attentiveness, and courtesy displayed was exceptional. Joe ensured that every aspect of the service was handled efficiently and with genuine care for customer satisfaction. His team was knowledgeable, respectful, and demonstrated a strong commitment to meeting my needs. It’s rare to encounter this level of dedication and consistency. I highly recommend Joe and his team to anyone seeking reliable and top-tier customer service. Job well done. More