Joe Sanchez
Joe Sanchez at Bredemann Toyota
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Joe Sanchez | Page 3

Service Consultant

Bredemann Toyota

1301 W Dempster St
Park Ridge, IL 60068

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4.9
51 Reviews
4.9

51 Reviews

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51 Reviews of Joe Sanchez

October 11, 2019

Dealership Rating
Employee Rating

The best team!!! Love Bredemann, the 3rd vehicle for work, only place I'll ever go. No hassle, fair price, great service....... Dave Lurie has become a friend no More

by baroncop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tran Nguyen, Dave Lurie

Oct 22, 2019

Bredemann Toyota responded

We are so happy to hear that! Thank you (again) for your business. We appreciate your loyalty and as you already know, don't hesitate to reach out if there is anything we can do for you!

May 15, 2019

Dealership Rating
Employee Rating

I FELT LIKE QUEEN FOR A DAY This was my first experience purchasing a Toyota at bredemanns, in park ridge, my salesman, SYED HUSSAIN, as well as, staff, and service dept. went ab More

by Penne8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Syed Hussain, Jesus Padin

Jun 12, 2019

Bredemann Toyota responded

Wow what nice feedback! We are so happy to hear that we met our goal of making it a simple and pleasant experience! Please let us know if you'd like to stop back in whenever it is convenient for you to review any of the features or technology on your Toyota. Thank you!

February 06, 2019

Dealership Rating
Employee Rating

Excellent service provided by Mike Cooper . I had electrical issue in my 2016 Toyota took it to dealership close to my house but they could not find a problem . I called my sales person and he More

by Ginocappuccino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooper

Mar 06, 2019

Bredemann Toyota responded

We are so pleased to hear that! Our goal is to make servicing your vehicle as painless as possible. Thank you for posting your feedback online and please let us know if there is anything else we can do for you!

October 30, 2018

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Employee Rating

Salesman and dealership I have been doing business with Bredemans Toyota for almost 20 years and I have always been highly satisfied. My family has owned 4 Toyota’s over the More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Lurie

Nov 01, 2018

Bredemann Toyota responded

Wow Linda thank you so much for your business and your loyalty! We are so happy to hear you had another good experience with us and Dave Lurie, and I see you like working with Joe in our service department as well. As you already know, please don't hesitate to call is if we can help you with anything! Thank you also for taking time to post online about your experience - it is much appreciated! Thank you, Katie Bredemann

August 20, 2018

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Employee Rating

BEST CAR BUYING EXPERIENCE EVER!!! I’ve been getting my 4Runner serviced at Bredemann Toyota in Park Ridge for years (great service department!), but have never purchased a vehicle at B More

by HappyNancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tran Nguyen, Dave Lurie

Aug 20, 2018

Bredemann Toyota responded

Thank you for the review! We are glad to hear about your experience, we strive to provide our customers with the best experience possible and we are glad to have given you that! Congrats on the 2018 Rav4! Wishing you many wonderful miles.

August 16, 2018

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Employee Rating

Wonderful dealership Wanted a new car that was a little bigger than my 2011 Prius, but still a hybrid. Looked up Bredemann Toyota on the internet and saw some great cleara More

by lyla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Syed Hussain, Jack Prato

Aug 16, 2018

Bredemann Toyota responded

Thank you! We are happy you shared your experience with us! We strive to be honest and upfront , it takes the pressure away from you. Thanks again!

May 14, 2018

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Employee Rating

bought a 2017 camry se and 2018 camry le Charlie Schiller is the best sales person behind Arnie Rowen We have been buying Toyota since 190 and are very pleased wioh the sales and sevrice at More

by jan&jimbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Gerlitz, Charlie Schiller and Arnie ROwen

Jun 04, 2018

Bredemann Toyota responded

Wow thank you very much for your kind words and for your loyalty! We are very proud to have our long-tenured team in place to help with anything you need for your vehicle. Please don't hesitate to call us if we can be of assistance!

April 27, 2018

Dealership Rating

Auto Repair Ripoff My car needed a sensor, I told the advisor exactly which one. He told me that they would need to run a scan for $200 to verify. I then told him I di More

by rippedoffbybredemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 01, 2018

Bredemann Toyota responded

Thank you for your feedback, but we must clear up a few things for those who might read this review. As we discussed with you before you posted this review, when a customer comes in with an issue that is outside of the basic 3 year/36,000 mile factory warranty provided by Toyota, they will have to sign for a diagnostic charge. In this case of the check engine light it was $140.00 not $200.00. The technician uses our equipment to scan your vehicle, and take that information to see what system or systems caused the car to illuminate the warning lights. With an extended warranty the first step always needs to be performing the technical diagnosis (not just a guess) for Toyota corporate to even check for any potential coverage for the failed parts. If the sensor would have been a covered component of the contract, then you would have paid nothing but the deductible on the contract if you have one. This is the reason we have to secure a diagnostic fee for the technician diagnosis the concern. If the warranty company does not cover the repair and you don't want to get the repairs done, the technician still needs to be compensated for the time he has put into the diagnostics. If you decided to have this repair done that day or at a later date in the future, that diagnostic fee gets automatically applied to the repair charge. If we didn't charge a diagnostic fee for the more labor intensive diagnostics, every other repair shop would send cars here to be checked to see what parts needed to be replaced for no charge. It looks like you ended up paying $300 for the repair elsewhere anyways, which is exactly what you would have ended up paying for the work to be performed at our dealership. We are sorry if we did not communicate this to you as well as we could have. We wish you many miles of safe and happy driving in your vehicle. Regards, Katie Bredemann

January 17, 2018

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Employee Rating

Always the best My family and business have been Bredemann customers for over 50 years. Of course there have been glitches during this many years, but they are alway More

by BillRx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2018

Bredemann Toyota responded

Thank you!

December 05, 2017

Dealership Rating
Employee Rating

Great Service My husband and I purchased a used vehicle in the beginning of November. As soon as we walked in we were greeted by Tom Vosnos, the sales consultant. H More

by Stephanie Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesus Padin, Omar Barajas , Tom Vosnos

Dec 06, 2017

Bredemann Toyota responded

Congratulations Stephanie! We wish you many miles of happy driving in your new ride and look forward to assisting you with any future vehicle needs you may have. Thank you for taking the time to share your experience with us online!

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