dksumm01 12/13/2012 5:15:46 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Joe Vella Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Sommer's Buick GMC Subaru: As a sales person for the leading Buick/GMC dealership in Milwaukee area, Joe is always looking for the best fit for you when looking for a vehicle. He does not over pressure or loose his patients with us. Joe spends time with you making sure that the car fits the client. He goes out of his way to make sure that you are happy with the decision you are making and vehicle you pick out. These are important qualities when trying to keep up with what is available in todays auto market. We would go back to Sommers and deal with Joe when we decide to purchase another vehicle. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
ispurgeon 12/4/2012 3:59:31 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Joe Vella Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Sommer's Buick GMC Subaru: I went to Sommers to check out a Terrain and Joe immediately came up to ask if he could be of help. Joe made me feel very comfortable and took me for a test drive. He did not make me feel that I could only drive around the block but, instead, let me drive down the freeway for several miles. This was important to me because I have an extremely bad back and need more time in a vehicle before knowing if it will work for me or not because I drive a great distance to and from work everyday.Joe did not bug me but told me to think about what I wanted and to give him a call. He called the next day to see how my back was from the drive and to find out exactly what I was looking for in choosing the options I wanted. It took a few days and visits to a couple of other dealerships but was most impressed with everyone I encounterd at Sommers and really wanted to be able to work with Joe. Joe found the 2012 Terrain that I wanted, we worked out a decent deal and I picked up my car yesterday. My husband and I were both very impressed with Joe because he was both professional and personable. I look forward to my future experiences with Sommers. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
timjohn 12/4/2012 3:51:56 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Joe VellaJohn Welke Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Sommer's Buick GMC Subaru: Very easy experience. No red tape. Joe knew his stuff and was wonderful to deal with. He showed me exactly what I needed and didn't pressure me into anything I wasn't interested in. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
JoshO 1/20/2012 12:14:17 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Joe Vella Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Sommer's Buick GMC Subaru: After getting the run around from a few local dealerships I ended up calling Sommer's GMC and spoke with Joe Vella. After telling him what I was looking for he had the exact truck I was looking for when I came in the next day. There were a few bumps along the way but the way I was helped by Joe Vella, Mr Sommer, and the management staff, they have earned a repeat customer when it comes time to look for a replacement vehicle and have my recommendation to anyone that is looking to be treated right. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Buster613 4/24/2011 3:10:42 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Joe Vella Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Sommer's Buick GMC Subaru: My wife and I recently purchased a previously owned Subaru Forester. After 3 weeks,the battery died. I was able to jumpstart it and bring it in to the dealership.Despite the fact that my arrival to the service department was unscheduled, I was takencare of quickly and professionally. The battery was replaced at no charge, my car waswashed and I was out the door. The staff was friendly and courteous. I appreciateeveryone's attitude and look forward to my first "scheduled" service appointment Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
ShelleyTodd 3/22/2011 11:05:31 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Joe Vella Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Sommer's Buick GMC Subaru: I have to say, I LOVE my Suburu! When asked by my husband if I wanted to look at any other cars/dealerships for this new car (this is our 6th Suburu), I thought he was kidding! Our salesperson throughout, Joe Vella, continues to inspire us with his dedication to his customers and his thorough knowledge of the product. We NEVER question that he is working on our side, giving us his best. Servicing our cars has been an easy and convenient experience. I'm "a lifer" with Sommer's Suburu! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
lirosh1147 2/1/2011 6:48:58 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Joe Vella Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Sommer's Buick GMC Subaru: As a family we have purchased 6 vehicles from Joe Vella at Sommers. We highly recommend him because we've not been pressured and trust him to deal fairly. We have had limited use of this dealership's service department because we don't live close to this dealership. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
fastbird 1/27/2011 11:56:46 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Joe Vella Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Sommer's Buick GMC Subaru: I was looking for a replacement minivan and found one online at Sommers. When we arrived, Joe met us right away and was very courteous. He was very professional and worked with us to secure a great deal on a recently off lease Buick. I would definitely recommend Joe and the great folks at Sommers. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
lysaught 1/5/2011 7:36:01 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Joe Vella Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Sommer's Buick GMC Subaru: I wanted to purchase a new Subaru Legacy sedan and both Joe Vella and the Sommer's dealership did an excellent job and discussing the car, options, service and pricing. They made the whole process of buying a car enjoyable.I should mention that the salesman, Joe Vella, did something very special for me. I had mentioned during our discussions that this car was going to be a Christmas present for my wife. After I purchased the car Joe had a big red bow made and he helped me put the car in my garage with the big red bow on the windshield - thanks. I have told this story about 100 times since I purchased the car. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
ewalcott 12/22/2010 5:18:35 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Joe Vella Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Sommer's Buick GMC Subaru: Wow so I'm back in English class now? This dealership is obviously trying very very hard to make top dealer rating in the greater Milwaukee area. They are adding buick because more people want to buy American. I did, too, but subaru still made the better car for my needs and they had it--it came in the very day I visited, and the salesman called me immediately. Good test drive, and the best service department I've found around here, and I've had 3 outbacks before downsizing to an imprezza. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Sommer's Buick GMC SubaruAdded: 12/22/2010 5:28:33 PMHi there and thank you for the feedback! We always strive to be the #1 dealership for customer satisfaction. I'm glad we have met your expectations and thank you for your loyalty to Subaru! We look forward to seeing you around the dealership.