Joe Ward

I referred my sister here and she got the best deal on her Jeep. She's a very happy camper. her Jeep. She's a very happy camper. More

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Absolutely horrible irresponsible I bought my car right before covid started I’ve had nothing but issues the car has been in the shop about 10-15 times since for the same issue I had parts order in the be before covid started I’ve had nothing but issues the car has been in the shop about 10-15 times since for the same issue I had parts order in the beginning of July I’ve made about 6 appointment since then to have the car picked up to have the work done Megan has always been wonderful till the last few month I don’t get returned call email nothing they tell me they just don’t have time… I don’t understand how this is ok I pay way to much money for a car that is unsafe to drive. I would not recommend this dealer to anyone. More

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This is the 2nd time I have dealt with Napleton. Joe and the staff were great to deal with. While I didn't get the exact car I wanted. I did get the staff were great to deal with. While I didn't get the exact car I wanted. I did get More

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These guys were very fair to deal with and they didn’t drag out the process. I highly rate them. Our salesman was terrific and tried his best to get us a good deal drag out the process. I highly rate them. Our salesman was terrific and tried his best to get us a good deal More

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Had a fantastic experience with my salesman and couldn’t ask for a better experience!!! He gave me everything that I asked for and the dealership made everything happen. I couldn’t ask for a better experien ask for a better experience!!! He gave me everything that I asked for and the dealership made everything happen. I couldn’t ask for a better experience buying a new truck!! More

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From the beginning to the end the experience at Napleton's Northlake was amazing. Napleton's Northlake was amazing. My experience started with a phone call with Joe Ward Sr., a sales consultant at Napleton. The courteous service, knowledge and professionalism from Joe was above and beyond my expectation. Joe spent a few hours with my daughter and I to understand our needs for a new vehicle and our financial boundaries. Joe was very detailed with our options and what would suit our needs. Once we selected a vehicle, Joe Sr. as well as his son Joe Ward Jr. assisted my daughter in the choices she had to pick from with various options. Within 15 minutes my daughter had a 2021 Jeep Renegade she loves, and the financial obligations were within her means, and all thanks to Joe Sr. & Joe Jr. The awesome team of Joe & Joe made my daughter's experience extremely comfortable from beginning to end. Thank you Joe Sr. & Joe Jr. for taking great care of my daughter. You guys rock…. More

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