Joel Kitchen

Joel was very kind and thorough in his explanation to me about my service. I appreciate his patience. about my service. I appreciate his patience. More

by jordan624 Verified Customer Verified Customer

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Friendly and efficient service at this Toyota. I really appreciated how professional everyone I came into contact with was, both the gentleman that directed and welcomed me (sadly I do not remembe I really appreciated how professional everyone I came into contact with was, both the gentleman that directed and welcomed me (sadly I do not remember his name) and the service advisor, Mr. Kitchen. I am new to the area and will definitely be a return customer to this Toyota for my service needs. More

by liz.hassinger Verified Customer Verified Customer

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I learned that my next service will cost me $800. I paid thousands of dollars for maintenance package. This should cover basics like brake fluid, transmission fluid changes. Very disappointed. Ma I paid thousands of dollars for maintenance package. This should cover basics like brake fluid, transmission fluid changes. Very disappointed. May be my last car purchased here. More

by lindaeubanks Verified Customer Verified Customer

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Joel Kitchen is a great service adviser, he is why I keep coming back. 5,000 miles ago we had our coolant serviced. Went on a trip. Then had a cracked block. Any connection to the service? I wonder. Paid y coming back. 5,000 miles ago we had our coolant serviced. Went on a trip. Then had a cracked block. Any connection to the service? I wonder. Paid you $8,000 for a replacement engine. Now have an oil leak. The steering wheel now points to 9:30. Did the service tech notice and give back to me anyway? Pretty sure that’s a yes. Bringing it back next week. I’m a loyal customer starting to have serious doubts. More

by greganderson84627 Verified Customer Verified Customer

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Joel was great. He made sure I was aware of the process and what needed to be done with my car. Great communication. He made sure I was aware of the process and what needed to be done with my car. Great communication. More

by smorato99 Verified Customer Verified Customer

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The entire team was helpful and responsive. I loved the inspection report they sent. As a honest mechanic, I like to see what they’re talking about so the video is nice. I appreciate the nice w I loved the inspection report they sent. As a honest mechanic, I like to see what they’re talking about so the video is nice. I appreciate the nice waiting area. I felt comfortable while I waited. And I didn’t wait too long. Overall, this was a great experience. Keep it up! More

by Eli Verified Customer Verified Customer

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All the staff are very professional and knowledgeable. My trust in their abilities has been built over the years I have had my cars serviced by Orem Toyota. My trust in their abilities has been built over the years I have had my cars serviced by Orem Toyota. More

by peter68 Verified Customer Verified Customer

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Brett was wonderful kind and informative the car was done in good time they took care of my problems in good time they took care of my problems More

by dranch3 Verified Customer Verified Customer

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We are VERY pleased with the care Joel Kitchen puts into our visits for our routine maintenances. We also are happy with the Orem Toyota in general. our visits for our routine maintenances. We also are happy with the Orem Toyota in general. More

by me Verified Customer Verified Customer

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Great dealership to work with all around. I was traveling through and they were able to get me in quickly for a service. I was traveling through and they were able to get me in quickly for a service. More

by wagnerdaryl1 Verified Customer Verified Customer

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