Kaua Pouha

Slow getting service done. Almost 2 hrs for oil, filter and cabin filter. However, friendly employees Almost 2 hrs for oil, filter and cabin filter. However, friendly employees More

by GARBE Verified Customer Verified Customer

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Took over 2 hours for oil change that I had an appointment for. Couldn’t believe it took so long. no discount or anything offered. My time is extremely valuable but I had a road trip and had to ha appointment for. Couldn’t believe it took so long. no discount or anything offered. My time is extremely valuable but I had a road trip and had to have it done. My service person Kuau was super nice and apologetic. Still was crazy. Also, I wish they would have noticed my registration expiring the next day and offered to renew on the spot. More

by daleo Verified Customer Verified Customer

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Not impressed. Once they started it was quick, but wait time was almost an hour, even with an appointment. They opened the passenger compartment, which I know becau Once they started it was quick, but wait time was almost an hour, even with an appointment. They opened the passenger compartment, which I know because I found contents on the floor and jumbled in the compartment. Priced me for a service that they didn't have the parts for. I asked for updates twice. More

by TAVEREN33549 Verified Customer Verified Customer

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They did their best but I have gone to better dealerships so I could not rank them the best. so I could not rank them the best. More

by funkoregonutah Verified Customer Verified Customer

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You didn’t fix the idle speed after you put in new thermostats for $600. thermostats for $600. More

by DKSAND Verified Customer Verified Customer

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Great service, excellent attention from Joel, fast communication, well-specified and very professional report and clarity communication, well-specified and very professional report and clarity More

by REVOLLEDOCHAVEZ Verified Customer Verified Customer

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The courtesy and capability of Kaua Pouha were extraordinary. She made the drive to Brent Brown Toyota worthwhile. And the dealership tries hard to make the customer experience enjoyable. extraordinary. She made the drive to Brent Brown Toyota worthwhile. And the dealership tries hard to make the customer experience enjoyable. More

by rgcondie Verified Customer Verified Customer

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You guys rock. Fast and friendly. Keep up the good work. Disco Stu doesn't advertise Fast and friendly. Keep up the good work. Disco Stu doesn't advertise More

by karlsvart1 Verified Customer Verified Customer

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It was easy to get appointments and very fast service. i am recommended this place to everyone i am recommended this place to everyone More

by jasvant99 Verified Customer Verified Customer

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One person and the support of just one person, can and will ruin the image of a business let alone a dealership in the eyes of a customer. will ruin the image of a business let alone a dealership in the eyes of a customer. More

by KEENERKEENE Verified Customer Verified Customer

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