John Cordell
John Cordell at BMW of Westlake
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John Cordell | Page 3

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
211 Reviews
4.8

211 Reviews

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211 Reviews of John Cordell

September 28, 2023

Dealership Rating
Employee Rating

The staff is always friendly. The work gets completed on time. The facility is in a convenient location. More

by David T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2023

BMW of Westlake responded

Thanks for the positive review!

September 16, 2023

Dealership Rating
Employee Rating

Was very pleased with Brittany’s concern to try and help me get car back fast. More

by JJCARUSO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Jeff Hughes

Sep 18, 2023

BMW of Westlake responded

Thanks for the awesome review about Brittaney!

August 27, 2023

Dealership Rating
Employee Rating

The staff at the Westlake dealership was very courteous and polite. They made my time at the dealership very uneventful. The carwash needs improvement. More

by williepro5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Povroznik

Aug 28, 2023

BMW of Westlake responded

Thanks for the positive review!

August 05, 2023

Dealership Rating
Employee Rating

Westlake BMW always delivers attentive customer service. Knowledgeable technicians and customer service professionals. A trustworthy team. More

by Rocky River
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

BMW of Westlake responded

Thank you for this awesome review!

August 02, 2023

Dealership Rating
Employee Rating

Very professional and punctual. Made the experience very pleasant. Brittaney is the best and was extremely helpful. More

by Kissamd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

BMW of Westlake responded

Thank you for this awesome review!

July 18, 2023

Dealership Rating
Employee Rating

Cory was very helpful and professional. He kept me update to date with the inspection of the car and repairs that were needed. I really looked working with him. More

by TADELSBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Jul 18, 2023

BMW of Westlake responded

Thanks for the awesome review about Cory!

July 07, 2023

Dealership Rating
Employee Rating

Westlake BMW service department had good communication and fast service. I will continue to use them when needed. More

by AL32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

BMW of Westlake responded

Thanks for the great review!

July 07, 2023

Dealership Rating
Employee Rating

As always, Repairs were quick and efficient and were done on time in only one day More

by Ray Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Jul 07, 2023

BMW of Westlake responded

Thanks for the positive review!

June 29, 2023

Dealership Rating
Employee Rating

G o o d s e r v i c e and f a s t More

by jlarge24
Service Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

BMW of Westlake responded

Thanks for the great review!

June 22, 2023

Dealership Rating
Employee Rating

Andrew was very good about keeping me updated on status of my vehicle! Definitely going to comeback for all my service needs. Service director John Cordell was also a huge help! More

by Daniel C
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Andrew Shaw

Jun 22, 2023

BMW of Westlake responded

Thanks for the positive feedback!

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