68 Reviews
Write a Review68 Reviews of John DeFrancesco
October 20, 2023
Awesome experience with Keith. Extremely knowledgeable and helpful the whole process. Could not have asked for an easier experience and will not go anywhere else for a car moving f Extremely knowledgeable and helpful the whole process. Could not have asked for an easier experience and will not go anywhere else for a car moving forward. Highly recommend. More
Other Employees Tagged: Keith Hutchins , I believe a man named John and a woman I can't remember the name of extremely helpful as well who signed all my closing paperwork with me.
August 04, 2023
The staff are friendly and helpful and want U to be a happy satisfied customer happy satisfied customer More
Other Employees Tagged: Ahmad Haidariya, Keith Hutchins, Richard Powell, Darcy Frields, James Park, Karl Prinsep, David McMahn, Chance Deal, Peter Swarthout
July 29, 2023
My service advisor didn’t communicate to me well at all. He didn’t inform me of the issues on my vehicle, he didn’t provide an estimate of completion, he didn’t follow up with me, and didn’t explain any war He didn’t inform me of the issues on my vehicle, he didn’t provide an estimate of completion, he didn’t follow up with me, and didn’t explain any warranty recalls. He then told me the recall was completed when it wasn’t. When I picked up my car, it was left with dirt and grass on the front console. On top of that, my vehicle’s fluids weren’t topped off at all. Finally now I found they techs broke the hood stand catcher and didn’t say anything. This was a horrible experience at this dealership and I’m NEVER going there again. Worst experience I’ve ever had even though I’ve been here before. More
July 28, 2023
I love the Durham location. The service gets better and better every time that I go. The service gets better and better every time that I go. More
Other Employees Tagged: Peter Swarthout
July 22, 2023
Nice folks, comfy waiting room, wait time longer than I expected but I can understand how busy y'all are, happy with service expected but I can understand how busy y'all are, happy with service More
Other Employees Tagged: Ahmad Haidariya, Eric Sandy, Peter Swarthout
July 21, 2023
Great service and friendly service staff. Feeling better about buy outside my comfort of purchasing toyotas Feeling better about buy outside my comfort of purchasing toyotas More
Other Employees Tagged: Peter Swarthout
July 21, 2023
Really truly helped Brett. Joe David. Labor prices lower would be great though. I'm thankful I have not had any regrets so far. Joe David. Labor prices lower would be great though. I'm thankful I have not had any regrets so far. More
Other Employees Tagged: Joe and Brett