John Dondelinger | Page 3

I've been buying from Ryan's for the last 20 years, and have had service work there for the last 40. Very solid and fair organization! Why would I go anywhere else? I trust these people and they take care have had service work there for the last 40. Very solid and fair organization! Why would I go anywhere else? I trust these people and they take care of me. More

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Very happy Kirk and the sales crew are awesome. Very helpful and found what I wanted. I would lease another truck from this dealership in the future. Kirk and the sales crew are awesome. Very helpful and found what I wanted. I would lease another truck from this dealership in the future. More

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We had a great experience! They were very accommodating to us and made the whole process fast and easy (and enjoyable!) as we had two small boys along! to us and made the whole process fast and easy (and enjoyable!) as we had two small boys along! More

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Yes...Worth the trip I called to check availability and was connected with Todd Rodenwald. He found my vehicle quickly and had it ready to test drive when I arrived. I l I called to check availability and was connected with Todd Rodenwald. He found my vehicle quickly and had it ready to test drive when I arrived. I liked it but had another vehicle on my list too. We discussed both and I made my decision. I worked with Kayla and Lisa to discuss accessories. They helped me with something I needed added to the truck and did an amazing job. Dane handled the financial details and went the extra mile. Had a good chat with John as well... The environment is no pressure and they genuinely care. I highly recommend them and I will certainly be back. I am an out of state buyer and they are worth the trip! More

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Great customer service. All departments worked so well together as a team and they worked very hard to make the deal sweet and to satisfy the customer. Would recommend this All departments worked so well together as a team and they worked very hard to make the deal sweet and to satisfy the customer. Would recommend this dealership, with their entire team, to anyone who is interested in buying a vehicle, being treated fair and with the upmost respect. They do their jobs with a high desire to please the customer. Thank you's go out to the entire team who helped me buy my new Jeep. Also, special thank you's to Jordan and Melisa for working together to start my exceptional buying experience. More

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Everything went as well as I expected. Melisa was very good. I will seek her out the next time I buy. She communicated great with me during the whole process. I got my own financing and wa Melisa was very good. I will seek her out the next time I buy. She communicated great with me during the whole process. I got my own financing and was able to get a lower rate because my credit union matched the rate Shaun thought he could get for me. Lisa was very good helping me and educating me on my accessories. More

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Easy to do business with. Jordan and the Sale Manager (John) listened to what I needed in a vehicle and what I was willing to spend. The fairly evaluated my trade and were able Jordan and the Sale Manager (John) listened to what I needed in a vehicle and what I was willing to spend. The fairly evaluated my trade and were able to place me in a vehicle that fits my needs. More

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So nice to do business with Just bought a great car from the only dealership I will return to and recommend to others! Thanks for making it a stress free experience! Just bought a great car from the only dealership I will return to and recommend to others! Thanks for making it a stress free experience! More

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pleased to find an auto to buy We were glad to find our 2016 jeep with our trade for the price and miles we were hoping . Doug was a great salesman. We would shop again for our next We were glad to find our 2016 jeep with our trade for the price and miles we were hoping . Doug was a great salesman. We would shop again for our next auto at Ryan's. More

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Unreasonable Bought a used vehicle from this dealership within 10 miles check engine light came on. Brought vehicle back the very next morning. Asked John to take Bought a used vehicle from this dealership within 10 miles check engine light came on. Brought vehicle back the very next morning. Asked John to take vehicle back and return my trade. He refused and stated they would fix it but couldn’t look at it until Monday since service department was closed on weekends. Asked to bring it to Monticello dealership for repair he agreed to do that. Lost work time due to dealership not having a loaner vehicle for me. Vehicle still being worked on at dealership to this day! Bought vehicle in April it’s now getting to the end of July and I still don’t have my vehicle back!! Called Rob Ryan about situation asked to trade my broken vehicle for a similar one at the Monticello dealership, they were unwilling to do that! Todd asked me about coming in to the Buffalo dealership and look at another vehicle. The one they asked me to look at had been sold already. Nobody called me to tell me that information! Looked at another vehicle. John would not work with me on vehicle price even after showing him a dent in the front and large scratches that according to John were not there before! Still don’t have my vehicle I purchased back in April!!!! More

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