John Ferrigno
John Ferrigno at Andrew Toyota
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John Ferrigno | Page 3

Service Advisor

Andrew Toyota

1620 West Silver Spring Drive
Milwaukee, WI 53209

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4.7
536 Reviews

Dealership Experience

24 yrs, 1 mo

Industry Experience

32 yrs, 4 mos

Languages Spoken

English English

4.7

536 Reviews

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536 Reviews of John Ferrigno

January 31, 2024

Dealership Rating
Employee Rating

John F is always so nice and helpful. He managed to order my tires and install them so I could have new tires during that snow storm we had. More

by Shernan7
Recommend Dealer
Yes

Other Employees Tagged: John Ferrigno

Feb 02, 2024

Andrew Toyota responded

Hello Valued Customer, Thank you for sharing your experience! We're delighted to hear that John F provided you with excellent service and went above and beyond to ensure you had new tires installed, especially during the snowstorm. We appreciate your trust in us and look forward to assisting you with any future needs you may have.

January 18, 2024

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Employee Rating

Since John was not there that day, I worked with Zee and he was very thorough and helpful. He explained the work completed and the work that should be considered in the future. It’s never fun having to ge More

by HARTERGENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeljko Blagic , Mary the cashier was very friendly.

Jan 19, 2024

Andrew Toyota responded

Thank you for your feedback! We're glad to hear that agreeing to the price months in advance and online streamlined the process for you at Andrew Toyota. If there's anything else you need or if you have further comments, feel free to let us know. We appreciate your business and look forward to serving you again!

January 16, 2024

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Employee Rating

Worst experience I’ve ever had at a dealership. My repairs for the job I brought my car in were suddenly ~$150 more than the day before when I brought it in for an oil change and all the guy said w More

by joe.1224
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jan 17, 2024

Andrew Toyota responded

We apologize for the experience you had at Andrew Toyota. We take your feedback seriously and want to address your concerns. Please reach out to Allen Good, Service Manager, at 414-228-1450. We appreciate your feedback and the opportunity to make things right.

January 16, 2024

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Employee Rating

The people in the service department were very helpful and always explained everything that would be done in this service visit. More

by dmbayard
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Andrew Toyota responded

Thank you for your positive feedback! We're pleased to hear that the people in the service department at Andrew Toyota were very helpful and took the time to explain everything during your service visit. If you have any more automotive needs or questions, feel free to reach out. We look forward to serving you again.

January 16, 2024

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John went above and beyond and was easy to work with. Thanks John for everything! More

by TCHARLES26.TC
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 17, 2024

Andrew Toyota responded

Thank you for your kind words! We're thrilled to hear that John went above and beyond and was easy to work with at Andrew Toyota. If you have any more automotive needs or questions, feel free to reach out. Thanks for choosing us, and we look forward to serving you again.

January 16, 2024

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Top notch service representatives, always greet you and explain things or listen to your car problems to fix in a timely manner and try to get it done in your timeframe. I’ve never been disappointed. More

by RUBBERHEAD53225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, Mike Schmidt, Cody Wagner , Steve Cicero

Jan 17, 2024

Andrew Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that our service representatives at Andrew Toyota provide top-notch service. If you have any more automotive needs or questions, feel free to reach out. We look forward to continuing to exceed your expectations.

January 16, 2024

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Great experience. Fast and friendly service. Good snacks, coffee and soda in the waiting area. More

by sm5667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Andrew Toyota responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with fast and friendly service at Andrew Toyota. If you have any more automotive needs or questions, feel free to reach out. We appreciate your comments and look forward to serving you again.

January 16, 2024

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Employee Rating

I am very much appreciated for the entired workers in maintenance specially Zee. I couldn’t forget when I need help about my tire has nail on my tire and I don’t know where to ask when I called Zee answe More

by Geramay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Andrew Toyota responded

Thank you for your heartfelt feedback! We're glad to hear that Zee and the entire maintenance team at Andrew Toyota were there to assist you. If you have any more automotive needs or questions, feel free to reach out. We're always here to help, and we look forward to serving you again.

December 14, 2023

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Employee Rating

Deal is prompt and on time with service appointments. Provides a good recap of service noted while servicing. More

by DBRENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2023

Andrew Toyota responded

Thank you for your positive review! We're pleased to hear that you've had prompt and on-time service appointments with us. Providing a thorough recap of the service is important to us, and we're glad to know that it has met your expectations. If there's anything more we can do for you or if you have any suggestions, feel free to let us know. We appreciate your business!

December 12, 2023

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Employee Rating

Reliable,honest,organized,efficient, lots of employees, but expensive. Sometimes I don't need everything offered. I appreciate the techs' actual videos of work needed and work done. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2023

Andrew Toyota responded

Thank you for your feedback! We're glad you find us reliable, honest, and efficient at Andrew Toyota. We appreciate your input on pricing and the techs' videos. If you have further feedback or need assistance, feel free to reach out. We value your business and look forward to serving you again.

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