John Frentsos
John Frentsos at Mercedes-Benz of Portland
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John Frentsos

Sales Consultant

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.5
61 Reviews
4.5

61 Reviews

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61 Reviews of John Frentsos

April 26, 2024

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Employee Rating

Don't even know who those people are! !! I dealt with another individual. So don't know what to say. More

by EVIN5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2024

Mercedes-Benz of Portland responded

Hi Evin, we appreciate you taking the time to share this feedback. If we can be of any assistance in the future, please don't hesitate to reach out. Have a great day!

March 15, 2024

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Employee Rating

The best dealership in town and best service awesome experience Will always buy Mercedes and like to stay with the family More

by EMILIAMASSIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Mercedes-Benz of Portland responded

Emilia, we're so happy to know you had an awesome experience at Mercedes-Benz of Portland. We appreciate your loyalty and look forward to seeing you again!

February 16, 2024

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Employee Rating

very good service and patient with customers. The staff were professional and nice The staff were very professional and nice they treated you well and was knowledgeable of the vehicle that we wer More

by kjusc15
Recommend Dealer
Yes

Other Employees Tagged: John Frentsos

Feb 19, 2024

Mercedes-Benz of Portland responded

We appreciate your positive feedback! Our team at Mercedes-Benz of Portland strives to provide top-notch service and make every customer feel well-informed about their purchase. Thank you for choosing us, we're here if you need anything in the future!

December 07, 2023

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Employee Rating

They totaled my car when it was in for service. They finally got me a new car after two months. However, I had to advocate for myself much more than I would ever have expected to. More

by JILLAFENIMORE
Recommend Dealer
No

Other Employees Tagged: John Frentsos

Dec 08, 2023

Mercedes-Benz of Portland responded

Jill, we regret to know of your recent experience and, again, apologize for any inconvenience this may have caused you. We hope you see the actions we took to go above and beyond to ensure you were back on the road as quickly as possible. Looking ahead, we wish you safe travels and happy holidays.

November 23, 2023

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Employee Rating

Very pleasant and easy to talk with, would go back again Was able to do thorough check of the previously owned vehicle. More

by NEALDEAL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Joseph

Nov 27, 2023

Mercedes-Benz of Portland responded

We're glad to know you had a pleasant experience at Mercedes-Benz of Portland and found our team easy to talk with. We look forward to assisting you again in the future!

October 17, 2023

Dealership Rating
Employee Rating

My husband and I walked in, not necessarily thinking we would be walking out with a brand new vehicle. This decision was truly a result of the amazing service we received. We highly recommend Mercedes-Ben More

by FIEWEGER.JOLYN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Graham, Jennifer Joseph

Oct 18, 2023

Mercedes-Benz of Portland responded

Jolyn, it's fantastic to know that you and your husband had such a positive experience at Mercedes-Benz of Portland. We're glad we could assist in finding the perfect vehicle for you both! Looking forward to serving you again in the future.

August 25, 2023

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Employee Rating

Sold a damaged car. Wouldn’t do anything about it. I was assured it was in really good condition I’d never buy a car from them again More

by electrictande
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 26, 2023

electrictande responded

As I stated 30 mins after receiving car. 2 rims were badly scratched and the roof was dented in were someone or something hit the roof. I have plenty of pics. I was told and saved all correspondence from Mercedes of Portland and driveway. After the week of going back and fourth I was told the car was sold as is. Total xxxx

July 17, 2023

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Employee Rating

John Frentsos, our sales person, was very professional and thorough. He did a great job orienting us to the vehicle. He also gave us lots of time to look at different cars and test drive. We considered ma More

by RSUTTON5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Joseph

Jul 18, 2023

Mercedes-Benz of Portland responded

Thank you for thinking of our team here at Mercedes-Benz of Portland when it came time to purchase your new vehicle. We are pleased to know that our team member, John, not only helped your find the perfect vehicle, but ensured you were familiar with it before hitting the road. Enjoy!

June 08, 2023

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Employee Rating

Straight to the point and easy to work with. I appreciate the honesty very much. More

by ZENGBOLONG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Joseph , Duncan Ostrander

Jun 09, 2023

Mercedes-Benz of Portland responded

Honesty is the best policy, and we are happy to follow it! Thank you for taking the time to recommend our team here at Mercedes-Benz of Portland, we hope to serve you again down the road.

May 21, 2023

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Employee Rating

Very easy process of buying our car. Working with John was great. Got us our dream car quickly. More

by JP_CORDEIRO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns , Duncan Ostrander

May 22, 2023

Mercedes-Benz of Portland responded

Congratulations on the purchase of your dream car, JP! Our team member, John, is happy to have helped make this happen for you, and we greatly appreciate you taking the time to share this feedback for the entire team here at Mercedes-Benz of Portland.

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