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Nate Johnson-Grumm
Nate Johnson-Grumm at Mercedes-Benz of Portland
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Nate Johnson-Grumm

Inventory Control Representative

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.3
53 Reviews
4.3

53 Reviews

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53 Reviews of Nate Johnson-Grumm

April 26, 2024

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Employee Rating

Don't even know who those people are! !! I dealt with another individual. So don't know what to say. More

by EVIN5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Acelar, Nickolas Kalantari, John Frentsos, Samuel Kim, Michael Graham, Alvin Joswick, Joseph Edgerly, Andrew Fox, Jennifer Joseph

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Apr 26, 2024

Mercedes-Benz of Portland responded

Hi Evin, we appreciate you taking the time to share this feedback. If we can be of any assistance in the future, please don't hesitate to reach out. Have a great day!

March 15, 2024

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Employee Rating

The best dealership in town and best service awesome experience Will always buy Mercedes and like to stay with the family More

by EMILIAMASSIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Levias, Dale Acelar, Mylee Burns, Jose Araujo Suarez, Joseph Davis, John Frentsos, Michael Graham, Alvin Joswick, Andy Acevedo

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Mar 15, 2024

Mercedes-Benz of Portland responded

Emilia, we're so happy to know you had an awesome experience at Mercedes-Benz of Portland. We appreciate your loyalty and look forward to seeing you again!

December 06, 2023

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Employee Rating

Mark Tower is always willing to make sure my very concerns are taken care of. Providing the best service possible. More

by JoeA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Acelar, Mylee Burns, Brian Szabo, Samuel Kim, Mark Tower, Ryan Power

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Dec 07, 2023

Mercedes-Benz of Portland responded

Joe, it's great to know that Mark is always there for you during each of your visits here at Mercedes-Benz of Portland. Thank you for the review, we look forward to working with you again.

October 10, 2023

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Employee Rating

Very happy with pre and post sales support from lithia - both Mercedes and mini of Portland More

by Harsha_vardhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rosalynn Hallmark, Andrew Fox

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Oct 11, 2023

Mercedes-Benz of Portland responded

Hello Harsha, thank you for taking the time to speak from your experience with both Mercedes-Benz of Portland and our sister location, MINI of Portland. Both teams would be happy to get the opportunity to work with you again!

August 25, 2023

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Employee Rating

Sold a damaged car. Wouldn’t do anything about it. I was assured it was in really good condition I’d never buy a car from them again More

by electrictande
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kenny Levias, Dale Acelar, John Frentsos, Samuel Kim, Michael Graham, Alvin Joswick, Joseph Edgerly, Andrew Fox , Ryan Ellett

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Aug 26, 2023

electrictande responded

As I stated 30 mins after receiving car. 2 rims were badly scratched and the roof was dented in were someone or something hit the roof. I have plenty of pics. I was told and saved all correspondence from Mercedes of Portland and driveway. After the week of going back and fourth I was told the car was sold as is. Total xxxx

June 16, 2023

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Employee Rating

My car and I were well taken care of. Fast and exceptional service with a fair price. More

by COACHJJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mekonnen Wossene

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Jun 20, 2023

Mercedes-Benz of Portland responded

We are so glad that you experienced exceptional service at with our team Mercedes-Benz of Portland. Thank you for your positive feedback, we look forward to working with you again.

January 06, 2023

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Employee Rating

I’ve purchased 6 Mercedes from this dealership. It’s fun to go there because of the positive atmosphere. Kenny Levias is my salesman. He’s tops More

by Cindy Ludwig
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kenny Levias, Mylee Burns, Nickolas Kalantari, Alexander Ramsey, Richard Fox, Mark Tower, Michael Graham , Arthur Dimalanta, Duncan Ostrander

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Jan 09, 2023

Mercedes-Benz of Portland responded

Hi Cindy, it is great to see the feedback you have shared for our team! We truly appreciate your loyalty to us here at Mercedes-Benz of Portland, and look forward to each of your visits with us. We will be sure to share your kind comments with Kenny, and hope to see you again soon!

September 27, 2022

Dealership Rating
Employee Rating

I have been working with Mercedes Benz of Portland for over ten years, and it has always been a pleasant, professional experience. Everyone is friendly, and willing to help. More

by ROBERTA.MACDONALD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns , Thomas Maddux, Duncan Ostrander

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Sep 28, 2022

Mercedes-Benz of Portland responded

Hi Roberta, thank you for sharing the experience you have had while working with our team. We look forward to continuing to earn your loyalty for years to come.

September 15, 2022

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Employee Rating

This was my second lease from Mercedes-Benz of Portland. My late husband had been to I don’t know how many dealerships before we came here initially in 2019. It was a perfect fit. I have had great servic More

by MBAUDEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nickolas Kalantari , Duncan Ostrander, Ryan Ellett

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Sep 16, 2022

Mercedes-Benz of Portland responded

Thank you for returning for your 2nd lease. We are happy both you and your late husband have enjoyed our service. Our team looks forward to continuing to provide you with great automotive care for years to come.

September 04, 2022

Dealership Rating
Employee Rating

Dealership NEVER COMPLETED WHAT THEY PROMISED. Lithia Will NEVER receive a positive WORD from US. More

by ABYCOONS
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mylee Burns, John Frentsos, Samuel Kim , Duncan Ostrander

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Sep 08, 2022

Mercedes-Benz of Portland responded

Hi Aby, I’m concerned to see the feedback you have shared here. When time allows, please consider contacting me at the number below, I would be happy to help however possible. 503-525-6241 Duncan Ostrander Sales Manager

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