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John Garcia
John Garcia
Service Advisor
Flood Ford of East Greenwich
2545 South County Trail
East Greenwich, RI 02818
31 Reviews
31 Reviews
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31 Reviews of John Garcia
October 21, 2026
Michelle Fontaine and Steve Ethier deserve top marks - they were very helpful when I traded in my 2016 Ford Fusion for a 2017 Ford Focus. Both answered my inquiries promptly and made the whole trade in pr they were very helpful when I traded in my 2016 Ford Fusion for a 2017 Ford Focus. Both answered my inquiries promptly and made the whole trade in process seamless; both are highly professional, friendly and helpful. I've been a Flood Ford customer for quite some time and plan to continue that relationship; I have nothing but the highest accolades for Flood's sales and service department personnel. They are truly head and shoulders above any other dealership with whom I've dealt, and this is thanks to people like Michelle and Steve and many others at Flood Ford whose acquaintance it has been a pleasure to make. More
by angelojlagana
Other Employees Tagged: Michelle Fontaine, Marissa Flood, Kim Johnson, Mike Flood Jr, Steve Ethier , Michelle Fontaine
June 02, 2026
Marc in sales did a great job! !!!!! I had a bad experience with the Ford product. Unfortunately, I bought a lemon June of 2025. Mike Jr worked with ford directly on getting the bu !!!!! I had a bad experience with the Ford product. Unfortunately, I bought a lemon June of 2025. Mike Jr worked with ford directly on getting the buyback done in a timely manner. I was extremely impressed with his team. They worked very hard in getting the buyback done asap. I never went without a rental (pickup). I love my new truck. John in service was FANTASTIC from day one. Joe Bessette and Liz also helped out tremendously. I told Joe Pezza what I needed for a rate to keep in in house and he made it happen. I would 100% recommend Flood Ford. More
by Jay
Other Employees Tagged: Marc Cronhimer, Mike Flood Jr, John Granata, Liz Kelley, Joseph Bessette
April 19, 2026
This was one of the best car buying experiences I have ever had. Steve Ethier was absolutely fantastic. He truly listened to our needs and found the perfect vehicle for us. He was an absolute pleasure to ever had. Steve Ethier was absolutely fantastic. He truly listened to our needs and found the perfect vehicle for us. He was an absolute pleasure to work with. Joe Pezza was great as well. He took the time necessary to explain all our options and made sure we understood everything to our satisfaction. More
by psaggal
Other Employees Tagged: Steve Ethier , Joseph Pezza
February 24, 2025
My son and I have bought 2 SUVS and a truck from Flood. We received exceptional service from Mike Lancia from the start. Still answers our calls even after having our vehicles over a long time. We are ve We received exceptional service from Mike Lancia from the start. Still answers our calls even after having our vehicles over a long time. We are very happy with John Garcia in the service department. Fast and courteous service with everyone from Flood Ford of East Greenwich. We are very happy customers More
by missbeaumier
Other Employees Tagged: Mike Lancia
June 13, 2024
Had bad experience with Flood Ford since day one purchasing my F250 and now using them for service, only because its warranties, service is terrible and they make you wait weeks for an appointment purchasing my F250 and now using them for service, only because its warranties, service is terrible and they make you wait weeks for an appointment More
by Leedum
May 03, 2024
I'd like to thank John Garcia for resolving an with a switch on my 2021 f150. Was keep well informed on the progress. I would recommend flood service center to anyone looking for ford service. John thank switch on my 2021 f150. Was keep well informed on the progress. I would recommend flood service center to anyone looking for ford service. John thanks again for getting me in and out in a timely fashion. More
by abby360cat
Other Employees Tagged: John Granata
March 15, 2024
This dealership fails to provide service, let alone good service. Made an appointment 2 months in advance. Dropped the vehicle off early, gave them a week to change a battery, and they still had not broug service. Made an appointment 2 months in advance. Dropped the vehicle off early, gave them a week to change a battery, and they still had not brought the vehicle the vehicle in to be serviced. This is the second time dealing with this service center, the first time we waited 4 months to get an in stock warranty item repaired. xxxx Poor Management stemming from the top. More
by Disappointed Again
Other Employees Tagged: Marissa Flood, Mike Flood Jr , Initial counter help and Service Foreman
February 15, 2024
John Garcia in service was extremely professional and quick with my new truck. Knowing I just bought a truck and wanted a level installed ASAP, he took me right in and got it done for me. Highly recommen quick with my new truck. Knowing I just bought a truck and wanted a level installed ASAP, he took me right in and got it done for me. Highly recommend for all service needs! More
by Olivia R.
February 15, 2024
Very quick and easy process to trade in my old truck for a new f150. Was able to take advantage of the financing special and get a great deal! Joe was extremely quick and helpful, answering all my ques a new f150. Was able to take advantage of the financing special and get a great deal! Joe was extremely quick and helpful, answering all my questions and making the transaction as as possible. More
by Olivia R.
Other Employees Tagged: Joseph Bessette
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