John Gongalski | Page 31

Lease after accident. I was in an accident with my 2016 Toyota Corolla(leased), and it was declared a total loss. Rob Gould, the sales specialist, worked tirelessly with m I was in an accident with my 2016 Toyota Corolla(leased), and it was declared a total loss. Rob Gould, the sales specialist, worked tirelessly with me, and Progressive, to settle things with the Toyota Lease Company, and get me into a new lease. Even though I had not purchased "gap insurance" on the 2016 Corolla, Rob offered to pay what I owed to the lease company. In so doing, I didn't have to pay the gap out of my pocket, but rather worked it into my new lease. No one at My Auto Imports treated me like I was being "sent to the Principal's office", and I had no problem getting things straightened out. Rob even helped me return my rental car to Enterprise that very day, saving me even more out-of-pocket expense. Rob is very professional, while also being very relatable. John Gongalski also helped with the whole process, and he was just as friendly and professional as Rob. It was a good experience. More

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Great car buying experience This was our first time purchasing a new car, and Roy and his team gave us a great experience. We never felt overwhelmed or belittled; they helped us This was our first time purchasing a new car, and Roy and his team gave us a great experience. We never felt overwhelmed or belittled; they helped us through every step with patience. We live about 2 hours away from the dealership, and were not able to get there until almost closing time, and Roy was more than willing to stay way past his expected time to help us close out the deal. Very pleased with our experience! We will look here first when we look for cars in the future. Thanks Roy and John! More

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Great Experience! I just purchased a used 2015 Subaru Crosstrek from Rob at My Import, it was a great and stress tree experience. Rob was very professional and worked w I just purchased a used 2015 Subaru Crosstrek from Rob at My Import, it was a great and stress tree experience. Rob was very professional and worked with me to get they type of payment and terms I was comfortable with. It was a very low pressure experience and I couldn't be happier with my new (to me) car. Thanks, Rob! More

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Thank you John Gongalski I purchased a Nissan Rogue in the spring and I LOVE IT!!! John Gongalski was my salesman and he was not the typical pushy "salesman" he actually aske I purchased a Nissan Rogue in the spring and I LOVE IT!!! John Gongalski was my salesman and he was not the typical pushy "salesman" he actually asked me what I was looking for in a car, what options were important to me etc... he did not push a vehicle of his choosing on me he tailored a car to me and what I wanted. He made me feel comfortable with my purchase and the whole process. Thank you My Auto and thank you John Gongalski!!! More

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