17 Reviews
Write a Review17 Reviews of John Hartgenbush
January 14, 2024
This is the best dealership ever very courteous staff, and they're not pushy at all. They work With you and For you. and they're not pushy at all. They work With you and For you. More
Other Employees Tagged: Gus Babalis, Josh Grant, Connor Brown
January 07, 2024
great service as always. everyone was very helpful and my vehicle is good. I recommend using the at home service everyone was very helpful and my vehicle is good. I recommend using the at home service More
Other Employees Tagged: Bill Wackerlin , Kathy and Molly, I think
September 24, 2023
Great service staff from beginning to end. Best Ford dealer in the area. Highly recommended. Best Ford dealer in the area. Highly recommended. More
Other Employees Tagged: Josh Grant
March 31, 2023
Took my car in for a recall and oil change. After they finished, as I pulled out onto the street, the check engine light came on. I had to come back into the dealer and give it back to them. Af After they finished, as I pulled out onto the street, the check engine light came on. I had to come back into the dealer and give it back to them. After waiting another 45 minutes, they handed me the keys and said that they had to reprogram the PCM. I guess my time has no value as they didn’t even apologize for the failed repair or my additional wait. Not a service experience l could recommend. More
Other Employees Tagged: Didn’t know anyone’s name
March 08, 2023
I was able to book my service same hour. Seamless & efficient scheduling process. My car was completed quickly & I was informed on services completed after. Transparent with services complet Seamless & efficient scheduling process. My car was completed quickly & I was informed on services completed after. Transparent with services completed & vehicle health More
Other Employees Tagged: Gus Babalis, Jessica Vida
October 18, 2022
Always a pleasure to have my vehicle repaired at Hawk Ford. Wonderful technician in the shop, Jordan N. What a knowledgeable and friendly man, answered my questions and explained my vehicle needs. Ford. Wonderful technician in the shop, Jordan N. What a knowledgeable and friendly man, answered my questions and explained my vehicle needs. More
Other Employees Tagged: Chuck Pezzuto , Jordan Nolte
May 19, 2022
I pulled into service unexpectedly with a flat tire. Not only did the service advisors get me in right away but they also found a way to get me a new tire that they didn’t have in stock. I had been rush Not only did the service advisors get me in right away but they also found a way to get me a new tire that they didn’t have in stock. I had been rushing to a meeting with all of this happened so they got me into a loaner to go do my meeting while they fixed my car. Literally the best dealership experience I’ve ever had. Monique (service advisor) was knowledgeable and a total rockstar. John (the service director) was awesome. Couldn’t be happier and will continue to use their services and buy my cars from Hawk! More
Other Employees Tagged: Gus Babalis , Monique Case
May 19, 2022
I have a gap on the bottom of the windshield to the tray that covers the wiper motor. You were to call back with a welt that is missing. I'm still waiting. Soon You will be off the hook for responsibilit that covers the wiper motor. You were to call back with a welt that is missing. I'm still waiting. Soon You will be off the hook for responsibility, as I will have 36,000 miles . That's a good way to to send me away from You and Ford! ... Good Luck More
Other Employees Tagged: Gus Babalis, Steve Staub, James Smith, Andrew Kreatsoulas, Jessica Vida , Patrick Hertel, Paul Kalamaris
May 13, 2022
Awesome! Great work with Jeff. worked to my price range and made a sale. lovin the new car! everything tht i was looking for is there ! Great work with Jeff. worked to my price range and made a sale. lovin the new car! everything tht i was looking for is there ! More
Other Employees Tagged: Andrew Kreatsoulas , Andrew Munson