Dealership Experience
19 yrs, 3 mos
Industry Experience
42 yrs, 2 mos
14 Reviews
Write a Review14 Reviews of John Hornbeck
May 18, 2020
Service was not at all what I expected f rye om a Mercedes Benz dealer. Very disappointed, unfortunately I can not recommend this location in Tucson. Mercedes Benz dealer. Very disappointed, unfortunately I can not recommend this location in Tucson. More
Other Employees Tagged: Natasha Rogerson
March 18, 2019
Customer Appreciation / Customer Service I want to let people know about Mercedes Benz customer service and customer appreciation. Adrian Schumacher helped me with my whole process of purchas I want to let people know about Mercedes Benz customer service and customer appreciation. Adrian Schumacher helped me with my whole process of purchasing my car of my dreams. He was absolutely amazing, helpful to no end . His response to my questions an concerns after the fact are 100% plus customer service. I would recommend him any day. John Hornbeck has sent me e- mails and letters thanking me for purchasing a Mercedes Benz. Always felt he was in my corner. With all the gifts an letters and e-mails I have received showing me customer appreciation, I really do feel like part of the Mercedes family. If you want an amazing car , with amazing customer service, and customer appreciation purchase a Mercedes Benz. More
Other Employees Tagged: Adrian Schumacher , Rich VanSickle
February 03, 2019
Customer Service My experience was amazing. Adrian Schumacher provided me with 100%plus customer service. He made me feel comfortable and confident, that he would find My experience was amazing. Adrian Schumacher provided me with 100%plus customer service. He made me feel comfortable and confident, that he would find the car I needed and wanted. He his an incredible asset to your dealership. Jarret Crocker also made my experience awesome. John Hornbeck made me feel at ease , that I had someone in my corner. I am a very happy customer, thank you More
Other Employees Tagged: Adrian Schumacher , Jarret Crocker
August 22, 2018
Service visit This is by far a first class dealer. Evan provided absolute red carpet service. All work was done perfectly and the communication during the process This is by far a first class dealer. Evan provided absolute red carpet service. All work was done perfectly and the communication during the process was superior. Was provided a new clean loaner car and Evan a long with staff gets 2 thumbs up. Thank you for making it easy for me!! I’ll be back!! More
Other Employees Tagged: Brian De Cook, Scott Perkins, Evan Stark