John Howard
John Howard at Rizza Cadillac Buick GMC
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John Howard

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.8
639 Reviews
4.8

639 Reviews

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639 Reviews of John Howard

October 09, 2023

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Went for service it was handled promptly and professionally highly appreciated .Larry Papp salesman made sure of my service More

by Joseph Kalcsits
Service Price Transparency
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Recommend Dealer
Yes
Oct 11, 2023

Rizza Cadillac Buick GMC responded

Joseph, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

September 01, 2023

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Always have good service and attention to detail. Have been coming to the Rizza for a long time. More

by sorella20111
Service Price Transparency
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Recommend Dealer
Yes
Sep 03, 2023

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 26, 2023

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Everytime I visit I receive excellent customer service. Fast service as well. Never any issues. More

by KRISTY.BLAKEMORE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 29, 2023

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 23, 2023

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Abilityv to listen to customer concerns. Was very pleased with John Howard otofesdionalism... Will refer others More

by jtarmarshall
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan

Aug 25, 2023

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 21, 2023

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I received excellent service. John addressed my concerns and informed me of other service suggested for my vehicle. John is very polite, personable, an asset to the service depar More

by JOYCEJONES58
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

Aug 23, 2023

Rizza Cadillac Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything John does for Rizza Cadillac Buick GMC and our customers. Hope to see you again soon! Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 20, 2023

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Great job. John is always helpful and professional. He needs a raise. The guy who drove me home was pleasant More

by NOWAK1026
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Recommend Dealer
Yes
Aug 23, 2023

Rizza Cadillac Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to John. Please let me know if I can do anything further to help. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 16, 2023

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The service rep was very courteous and efficient. .the waiting area was very comfortable and clean. More

by bchinn8637
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 18, 2023

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 13, 2023

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P everything was very professional they took time and work with me they even help me get my brakes fixed so I love them for that that's good business keep up the good work More

by vincentcook2545
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

Aug 15, 2023

Rizza Cadillac Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 12, 2023

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Horrible experience and no type of communication between the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white m More

by Ornelascj19
Service Price Transparency
Workmanship
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Recommend Dealer
No
Aug 16, 2023

Rizza Cadillac Buick GMC responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to us directly whenever you have a free moment as we’d like to hear more about what happened and work together to come to a resolution that improves your experience.

August 12, 2023

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Service dept was very busy when I was there but Jim & John kept things moving along and were in a pleasant mood. Good Job!! I was there for an oil change. I was out in 45 minutes. More

by MYOWNBOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JIM LAAS

Aug 15, 2023

Rizza Cadillac Buick GMC responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to my team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

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