John Jelle | Page 42

The customer service was friendly and welcoming but most importantly they provided great customer service. The communication was transparent. They updated me on everything was was getting done with my car. importantly they provided great customer service. The communication was transparent. They updated me on everything was was getting done with my car. They even helped me on saving some money on the service that I was getting done. Outstanding job! More

by chovee Verified Customer Verified Customer

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Excellent customer service, thanks for price matching the labor and taking precautions for covid 19. This was the third repair for the same issue and the first service after the 36k mile warranty had expired labor and taking precautions for covid 19. This was the third repair for the same issue and the first service after the 36k mile warranty had expired, so thanks John for getting this service covered by Honda. Hopefully it's the last time we have to bring our van in for this emissions system issue. More

by talbotrix Verified Customer Verified Customer

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John Jelle took very good care of me! We had a small mishap and the team was wonderful giving me a loaner car for the day and a next free oil change. I am pleased. mishap and the team was wonderful giving me a loaner car for the day and a next free oil change. I am pleased. More

by KC.AL Verified Customer Verified Customer

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We came for oil change at Luther Honda Brookdale. Worked with John Jelle who was fantastic and provided great customer service. The turn around time was great as well. Highly recommend. with John Jelle who was fantastic and provided great customer service. The turn around time was great as well. Highly recommend. More

by Zain Verified Customer Verified Customer

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I like the location because it’s convenient but you guys over charge for your services. I choose to go to grandparent shops for additional services. over charge for your services. I choose to go to grandparent shops for additional services. More

by MELLOXWB Verified Customer Verified Customer

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I like luther brook dale honda I get great customer service when I go there. I do not like this 25 word minimum at all service when I go there. I do not like this 25 word minimum at all More

by Big.gigi90 Verified Customer Verified Customer

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Came in for an oil change and tire rotation. The rotation should have been free because I purchased the tires at the dealership. I reminded the service consultant of this beforehand, but was still charged fo should have been free because I purchased the tires at the dealership. I reminded the service consultant of this beforehand, but was still charged for the rotation. Because your invoices are so confusing I didn't notice it until after I payed. When I asked for a refund I was told it wasn't possible as the order had already been closed. I'm fine with the service, it's just frustrating to have to always remind your people to avoid getting over charged. More

by schm1027 Verified Customer Verified Customer

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Luther Brookdale Honda was efficient and friendly when I had my 2018 Odyssey in for recall repairs. The waiting room was very clean and there was space for social distancing. They are always on time in fini had my 2018 Odyssey in for recall repairs. The waiting room was very clean and there was space for social distancing. They are always on time in finishing the work as promised. More

by LANDK1324 Verified Customer Verified Customer

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It was perfect service. Thank you. Bought more than I planned but cost less than the estimate. Always good to have high quality tires with a warranty. planned but cost less than the estimate. Always good to have high quality tires with a warranty. More

by Garypetersonmn Verified Customer Verified Customer

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