John Kenny

BEWARE BEWARE BEWARE (this is an abbreviated summary)I BEWARE BEWARE BEWARE (this is an abbreviated summary) I went with my daughter on Saturday 9/4 to purchase a car. We chose a 2020 SEL $22,000. We si BEWARE BEWARE BEWARE (this is an abbreviated summary) I went with my daughter on Saturday 9/4 to purchase a car. We chose a 2020 SEL $22,000. We signed the contract with the salesperson and help from a manager that the small hole in the roof and the deep scrapes would be fixed. The sales person photographed everything to be fixed. I received a call the following Tuesday that the car was ready, but the scrapes weren’t fixed. It was suggested I could bring it back anytime for the repair. I declined and said I would wait for it to be fixed. On Tuesday 9/14 I was told the car was ready. The initial hole and scrapes were repaired and new scrapes appeared and someone did a terrible job with touch up paint to cover up the new scrapes. (All they do at this place is lie and deny) I went back there on 9/16 to get my deposit back. A new salesperson told me about a similar car to the one I was previously purchasing ( a little more mileage). I agreed to take a look because my daughter really needs a car. Went there today to purchase the car for an agreed upon amount. I also received a voucher in the mail to use on any car in stock. First we were told yes we could use it, then no we couldn’t then we could. The voucher says up to $6,488. Of course we knew it wouldn’t be anywhere near that amount. They offered $100.00. Then they made it sound like they weren’t going to sell us the car unless I took down the unfavorable review. Part of their game is they send in so many people to talk to you, all saying something different so they can play the blame game. In the end l did not buy the car. We gave them a second chance and came out even more disappointed and upset. These people were abusive, disrespectful and demeaning—and as we were leaving there was another customer screaming about 14 emails and they apparently screwed up on his situation too. Needless to say, a horrible and traumatic experience for us, especially my daughter. More

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Great customer service Pat and John Kenny where both very helpful in finding the right vehicle for me. Everything went smooth as expected and I am so happy driving my Ela Pat and John Kenny where both very helpful in finding the right vehicle for me. Everything went smooth as expected and I am so happy driving my Elantra Thank you to both More

by ginaochoa66 Verified Customer Verified Customer

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