John Kim

I went to Jim Ellis to get a Oil change and rotation -This is the only place I go. I have 2 complaints #1 the oil change was done improperly. When I would go to my parents home their slightly slanted -This is the only place I go. I have 2 complaints #1 the oil change was done improperly. When I would go to my parents home their slightly slanted snow white driveway my car was leaking something, I automatically thought it was the air condition water & thought nothing of it. However after further inspection it was oil. I was Shocked. (keep in mind I only have 24k in millage on the car 6yrs old) I work from home and barely drive it. I was very concerned about this leak . So instead of Going back there, I went to a private mechanic that I know, JUST to put in on a lift to see where this oil was coming from. Again this is a private mechanic so I was able to be right there for the inspection. We took off the cover and immediately noticed the screw was not tighten & that was the reason for the leak. It's been leaking this entire time. How disappointed I was (I have pictures) #2 Problem so I got a tire rotation on this same day. (supposedly) However my tires were marked. On the passengers side after the service I noticed the tires were in the same spot. I am now afraid to go to Jim Ellis service department. I might as well go to any reputable Mechanics shop. Keep in mind prior to this , I am the one that would tell people to go to the dealer. Not now I have lost trust in Jim Ellis Hyundai service department. I am low on oil 1 qt is what we saw when we check it. As I write this review I am thinking where will I now go for oil changes and routine maintenance. I do not trust them anymore. Tech Number: 8754 this was the tech # on the invoice. More

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