John Mueller
John Mueller at Hawk Ford of St. Charles
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John Mueller

Greeter

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.9
12 Reviews

Languages Spoken

English English

4.9

12 Reviews

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12 Reviews of John Mueller

May 13, 2024

Dealership Rating
Employee Rating

as always, a pleasure doing business with steve and his team prompt professional clean service area More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 02, 2024

Dealership Rating
Employee Rating

as a county department with a fleet of ford products we buy a lot of parts ang get a lot of warranty repairs Doug and his staff in parts and Steve and his staff in service are always a pleasure to do busin More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Hawk Ford of St. Charles responded

Thank you for your continued trust in Hawk Ford of xx. Charles for your county department's parts and warranty repairs! We appreciate your kind words about Doug, Steve, and their respective teams, making your business interactions a pleasure. We're here to support your fleet needs whenever you require assistance!

April 19, 2024

Dealership Rating
Employee Rating

i deal with parts and service on a daily basis steve and his team and doug and his team are always there to assist me thanks More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2024

Hawk Ford of St. Charles responded

Thank you for the review! Based on your comments, I believe you meant to give us 5-STARS. Would you mind updating the star rating from 1 to 5? If there is a reason why you gave us 1-STAR, I would love for you to give me a call direct at 630-584-1800 ext. 830! My name is Jessica Vida, I am the Customer Experience Manager and I want to ensure you were taken care of! Thank you again!

April 19, 2024

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we at the sheriffs dept deal with several dealers i would rate steve staub in service and doug and his team in parts as the best people in their industry always. helpful and professional. More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we are honored to be recognized by the Sheriff's Department for our exceptional service and professionalism. Steve Staub in service and Doug with his parts team are dedicated to providing the best experience possible. We appreciate your continued trust and look forward to serving you with the same level of excellence.

April 12, 2024

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Employee Rating

always a pleasure working with steve and doug and there staff would recommend hawks parts and service More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're thrilled to hear that working with Steve, Doug, and our staff has been a pleasure for you! Your recommendation of Hawk's parts and service is greatly appreciated, and we look forward to continuing to provide top-notch assistance for all your automotive needs. Thank you for your support!

January 05, 2024

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Employee Rating

My experience at Hawk Ford of St. Charles was positive in every way. I will recommend them to others, More

by EARLENEWILLIS
Recommend Dealer
Yes
Feb 14, 2024

Hawk Ford of St. Charles responded

We're delighted to hear that your experience at Hawk Ford of xx. Charles was positive in every way. Thank you for your recommendation – we truly appreciate your support and look forward to welcoming those you recommend to us with the same exceptional service!

September 25, 2023

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Employee Rating

parts and service department are great to work with very good communication. Sales department have not been able to make a deal More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 18, 2022

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Employee Rating

Did a great job and timely on getting it completed Appreciate their detail and follow up More

by CHUCK_SCHWARTZ
Recommend Dealer
Yes

Other Employees Tagged: Doug Roby, Daniel Mohon, Juan Guerrero , Monique Case

Jul 31, 2022

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! Thank you for your business, we appreciate you as a Hawk customer!

May 16, 2022

Dealership Rating
Employee Rating

Hello, After I called in for to schedule an appointment for 2 recalls, they did not have the part in stock for the recall after I came in. I could of waited until that part was in to bring it i More

by cobraroush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Wackerlin, Steve Staub , Patrick Hertel, Andrew Munson

May 17, 2022

Hawk Ford of St. Charles responded

Hi, thank you for taking the time out of your day to tell us about your experience. If there is anything else we can do to assist you, please let us know! Take care!

November 17, 2021

Dealership Rating
Employee Rating

parts and service do a outstanding job guys are friendly and knowledgeable great to deal with More

by HARRISONGARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Staub, Doug Roby, Daniel Mohon, Juan Guerrero , Scott Cheperka

Nov 23, 2021

Hawk Ford of St. Charles responded

Thank you for taking the time to notice our efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

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