John Renier
John Renier at Klaben Ford Lincoln of Warren
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John Renier | Page 12

Service Advisor

Klaben Ford Lincoln of Warren

3853 Youngstown Rd.
Warren, OH 44484

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4.9
594 Reviews

330-369-4444 ext 133

Dealership Experience

24 yrs, 11 mos

4.9

594 Reviews

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594 Reviews of John Renier

April 01, 2022

Dealership Rating
Employee Rating

We were having voltage issues with our Explorer to the point that we were unable to gain entry to the car! After using the Ford Pass app and calling directly to Ford Assist and with both attempts being u More

by JSCOTTR9091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

Klaben Ford Lincoln of Warren responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 28, 2022

Dealership Rating
Employee Rating

A wonderful place to do business. The owner Mike Klaben sr says he treats you like family and he really does. Very professional, polite, honest. I ordered a new 2022 Ford F-150 , lar More

by hooli4619
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary James, Michael Klaben , Natalie Burk

Mar 31, 2022

Klaben Ford Lincoln of Warren responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 27, 2022

Dealership Rating
Employee Rating

Went to get a nail out of my tire and get a chemical patch from inside the tire. The service department could not provide this type of service on my ultra performance tire. I'm pleased they were up fron More

by Larry.Prox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 08, 2022

Klaben Ford Lincoln of Warren responded

We are extremely sorry for the poor experience you described as it relates to your tire repair. As you indicated, we are very reluctant to patch or plug tires. While tire repairs can be very effective, there are cases where they pose a potential liability. For that reason we try to avoid plugs and patch repairs. We clearly failed in the way we communicated that to you. Again, we apologize this wasn't handled better on our end. We appreciate your business and genuinely value your loyalty.

March 21, 2022

Dealership Rating
Employee Rating

Klaben has been the best experience in car buying (Mike Urbania) and the maintenance department and hope to stay with them for years to come. More

by bob_hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 23, 2022

Klaben Ford Lincoln of Warren responded

Hi, thank you so much for your positive comments about Klaben Ford of Warren! We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2022

Dealership Rating
Employee Rating

Love this place. Super nice people and they all do such an amazing job making sure my car is fixed and ready to go More

by cassidysmith686
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 19, 2022

Klaben Ford Lincoln of Warren responded

Hello, thank you so much for the positive review! Please let us know if there is ever anything else we can do for you! Safe travels!

March 11, 2022

Dealership Rating
Employee Rating

Very friendly and knowledgeable staff. They are courteous and caring to your needs. i would recommend this dealership to anyone. More

by AO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 13, 2022

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

March 10, 2022

Dealership Rating
Employee Rating

Klaben Ford Lincoln of Warren never disappoints and the Service Center is superior to any other I have used in my life. The gentleman talk to me honestly and always try to explain and get me the best deal More

by Bedeet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, Scott Burk, Albert Collins , Ben Williams

Mar 12, 2022

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 08, 2022

Dealership Rating
Employee Rating

Best dealership I’ve ever done business with. Very professional, kind, courteous and eager to please. More

by Amanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Klaben Jr , Natalie Burk

Mar 10, 2022

Klaben Ford Lincoln of Warren responded

Hi Amanda, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!

February 25, 2022

Dealership Rating
Employee Rating

The service team always provides exceptional attention to details and professionalism. Their attitudes are positive and they treat every customer equally. I would recommend them above any other dealership. More

by Daniel Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, Scott Burk, Albert Collins , Ben Williams

Feb 27, 2022

Klaben Ford Lincoln of Warren responded

Hi Daniel, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

February 21, 2022

Dealership Rating
Employee Rating

When Mike Klaben say he treats you like family he really means it. I have had my ford serviced there several times with in a very professional experience. Mike was great, service dept was great they were al More

by hooli4619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Albert Collins , Ben Williams

Feb 23, 2022

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

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