John Salama
John Salama at Norm Reeves Honda Superstore West Covina
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John Salama | Page 3

General Sales Manager

Norm Reeves Honda Superstore West Covina

1840 E Garvey Ave S
West Covina, CA 91791

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4.4
43 Reviews
4.4

43 Reviews

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43 Reviews of John Salama

October 13, 2021

Dealership Rating
Employee Rating

Jason and Ish were absolutely amazing. This is hands down the best car buying experience we have ever had. I would recommend Norm Reeves Honda West Covina to anybody in the market. Thank you once again! More

by Josephalopez13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Fang , Ishmail Alaama

Oct 14, 2021

Norm Reeves Honda Superstore West Covina responded

Thanks for the awesome review, Joseph! We work hard to meet the expectations of our customers and provide the best experiences. Congrats and enjoy the new ride!

May 12, 2021

Dealership Rating
Employee Rating

Service advisor. Samuel knowledgeable and friendly. Waiting areas spaceous and comfortable. Good size inventory. Very easy access off 10 San Bernardino freeway at Azusa Avenue. More

by Bobbitchin 72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samuel Tung , Valentin Frausto, Brandon Hanson, Coit Monell

May 12, 2021

Norm Reeves Honda Superstore West Covina responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

May 04, 2021

Dealership Rating
Employee Rating

Juan helped me out during my tint appointment and so happy on how he explained things throughly! Also Andrew & gabe were amazing during my car buying experience. So happy with my overall experience More

by Krystine nieves
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Brown, Gabriel Torres , Juan

May 04, 2021

Norm Reeves Honda Superstore West Covina responded

Thank you for sharing your experience and for the kind words about our team, Krystine! We appreciate your business and hope to see you again in the future.

April 02, 2021

Dealership Rating
Employee Rating

Extremely rude and unprofessional customer service from John Salama. He clearly needs training on basic customer service ethics, especially on how to speak to his customers with respect. Giving him even 1 More

by syhus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 05, 2021

Norm Reeves Honda Superstore West Covina responded

Hello Syeda, we are concerned to see this feedback and would appreciate the opportunity to talk more about your experience with us. At a time that works best for you, please give our General Sales Manager, Jesse Mischner, a call at 626-756-3838 to discuss. Thank you very much.

Apr 20, 2021

syhus responded

I called the General Sales Manager Jesse Michener and left a voicemail but he hasn’t gotten back to me.

March 15, 2021

Dealership Rating
Employee Rating

I bought from out of state due to the direct easy way of negotiating. Everything was easy, fast and smooth. I appreciate West Covina Honda Superstore!!!!! More

by csophgo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Norm Reeves Honda Superstore West Covina responded

Thanks for the 5-star rating and review! Congrats on your car purchase, we're happy to hear the process went smooth!

December 04, 2020

Dealership Rating
Employee Rating

We are very happy with our new car! Jerry was very helpful! Him and Jhon got is a great deal and we also got the best Beal out off our trade-in car. Thanks Guys!! More

by omar velasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Wang

Dec 07, 2020

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to share about your experience and we appreciate your feedback, Omar!

November 22, 2020

Dealership Rating
Employee Rating

Comfortable service. Reasonable price. Professional advised. I will recommend my friends to buy their new car. I will come back to buy my another new car soon. More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Wang

Nov 23, 2020

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5-star rating and positive feedback, Angela!

September 20, 2020

Dealership Rating
Employee Rating

For 30 years West Covina Honda always treats me like family and takes excellent care of me I have purchased and serviced many cars through those years More

by margepowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Louis Mesquita, Juan luna

Sep 21, 2020

Norm Reeves Honda Superstore West Covina responded

Thanks for the 5-star rating and positive review, Marge! We appreciate your loyalty!

March 02, 2020

Dealership Rating
Employee Rating

Christian was a great salesmen! He was very helpful and guided us through the entire buying process. Great customer service!will recommend to my friends and family More

by at088320
Recommend Dealer
Yes
Mar 03, 2020

Norm Reeves Honda Superstore West Covina responded

We truly appreciate the 5 star- rating and awesome feedback!

February 17, 2020

Dealership Rating
Employee Rating

love this team great customer service everyone is amazing and fun they really made me feel like family very professional and it was a great experience I would recom More

by james.thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armando Garcia, eman in finance is the best

Feb 18, 2020

Norm Reeves Honda Superstore West Covina responded

We appreciate this great feedback and 5 star- rating, James!

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