John Salama
John Salama at Norm Reeves Honda Superstore West Covina
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John Salama | Page 2

General Sales Manager

Norm Reeves Honda Superstore West Covina

1840 E Garvey Ave S
West Covina, CA 91791

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4.4
43 Reviews
4.4

43 Reviews

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43 Reviews of John Salama

February 01, 2023

Dealership Rating
Employee Rating

The staff was very helpful in the process the salesman I had (Randy) was great and answered my questions and concerns effectively and had reached out to see how I enjoy the car. The sales manager John was h More

by matt.antone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Magno , Ibrahim Mouawad

Feb 01, 2023

matt.antone responded

The salesmen and staff were very helpful

January 23, 2023

Dealership Rating
Employee Rating

Great customer service, Jacob, David, were great. Finance was good. Over all experience was excellent. More

by Jgtemcal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Ochoa, Jacob Dababneh, Ryan Lucas , Sabrina

Jan 30, 2023

Norm Reeves Honda Superstore West Covina responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again for the recommendation and have an amazing day!

January 20, 2023

Dealership Rating
Employee Rating

Maybe the best experience in buying a new car EVER. Very professional, experienced staff, I highly recommend. I received a fair deal in my opinion. This dealer drove out to Palm Desert to deliver my ca More

by RON V.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gomez, Ryan Lucas

Jan 30, 2023

Norm Reeves Honda Superstore West Covina responded

Hi Ron! We're thrilled to hear that you are happy with your Norm Reeves West Covina experience! We want to thank you for your business, and we hope you enjoy your new set of wheels! Take care.

October 28, 2022

Dealership Rating
Employee Rating

The sales and finance teams provide excellent service. They are extremely knowledgeable of all products! More

by Tlc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gomez , Ibrahim Mouawad

Oct 31, 2022

Norm Reeves Honda Superstore West Covina responded

We are very happy to hear that our sales and finance teams provided you with such a positive, excellent experience! If you have any further questions, please give us a call. We're always happy to help!

September 15, 2022

Dealership Rating
Employee Rating

Very helpful and worked with me during my purchase. This is the 3rd car my family has purchased from here and we recommend this dealer to everyone. More

by danielsilvaa123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lucas , Manny Alonzo

Sep 16, 2022

Norm Reeves Honda Superstore West Covina responded

We are very happy to have provided you with such a positive experience, Daniel! Our team strives to deliver an excellent experience and are glad you found this to be the case once again. If you have further needs or questions, please reach out!

July 10, 2022

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Employee Rating

I was so please with the service I received by the salesman Miguel, Francisco and manager that helped me with the purchase of my new vehicle. They went above and beyond to help me with a comfortable p More

by Irene
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Anaya, Francisco Alvarez

Jul 12, 2022

Norm Reeves Honda Superstore West Covina responded

Irene, it's always a thrill to hear from our customers about their car-buying experience, and we couldn't be happier to know that yours was a great one thanks to our amazing team. Thanks for coming by!

June 14, 2022

Dealership Rating
Employee Rating

Bryan Garcia was my salesman and I couldn’t ask for a better one; knowledgeable, nice and patient. He and John, the sales manager, made a great team and worked with me to get me a deal that I am very hap More

by Catherine Chico
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Garcia

Jun 16, 2022

Norm Reeves Honda Superstore West Covina responded

Catherine, we're so glad to hear that our team could go above and beyond to get you the best deal and make your car-buying experience a pleasant one. Thanks for choosing Norm Reeves Honda West Covina!

March 16, 2022

Dealership Rating
Employee Rating

Excellent friendly service. Knowledgeable employees who worked to help me reach my goals. I would return More

by b.meinke
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Guy Gordon, John Gomez , Luigi

Mar 16, 2022

Norm Reeves Honda Superstore West Covina responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 11, 2022

Dealership Rating
Employee Rating

Have been called multiple times by this company.... keep telling them they have the wrong number At this point I'll happily leave negative reviews for how much of my time they have wasted and how many tim More

by Lmt9301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gen Balouev, Colleen Delbonifro, Kathy Burge, Teresa Pichardo , Jackie Channels, Sam Jaber, Kirk McCard, Jesse Mischner, Kellie Morrison

Feb 14, 2022

Norm Reeves Honda Superstore West Covina responded

Hi Jacqueline, thank you for bringing this to our attention and we apologize that you’re still receiving calls. We have passed your review along to ensure that your phone number is removed as soon as possible. Thank you!

December 10, 2021

Dealership Rating
Employee Rating

Wish I could give this business a 0 star I went in and ask for a new 2022 civic at msrp , from what I was told they don't charge over msrp ... hahah yah right they force an extra 4k of useless accessories More

by Coskun
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Stan Sharma

Dec 14, 2021

Norm Reeves Honda Superstore West Covina responded

Hello. We’re disappointed to hear that we were not able to come to an agreement with you. If you’re interested, please reach out to our General Sales Manager, Jesse Mischner, at 626-756-3838 to discuss your visit.

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