John Upham
John Upham at Bertera Nissan
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John Upham | Page 12

Service Advisor

Bertera Nissan

569 Oxford St S
Auburn, MA 01501

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4.6
125 Reviews
4.6

125 Reviews

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125 Reviews of John Upham

August 10, 2021

Dealership Rating
Employee Rating

I purchased a used Nissan NV 2500 out of state and when driving it back to Massachusetts noticed that the vehicle was all over the road. It made a long drive difficult! Took it in to Bertera and now it dri More

by mdpeterie0503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: (The Shuttle Guy) Larry Kaplan , Bob Fitzsimmons

Aug 25, 2021

Bertera Nissan responded

Mdpeterie0503, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

August 06, 2021

Dealership Rating
Employee Rating

The people I deal with are always pleasant and efficient. I never have to wail it too long and the work is always done right! More

by grampy1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dennis Plaszewski , John Shaw

Aug 17, 2021

Bertera Nissan responded

Grampy1997, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! We hope to be of service to you again in the future. Best wishes, Bertera Nissan, Inc.

August 05, 2021

Dealership Rating
Employee Rating

Dennis and the Nissan Service Team are always respectful, timely and professional. Always a pleasure working with them and truly appreciate the care they provide. More

by BSANTOS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dennis Plaszewski, Alexandria Callahan , (The Shuttle Guy) Larry Kaplan , Bob Fitzsimmons, John Shaw

Aug 17, 2021

Bertera Nissan responded

Hi Bsantos4, thank you for taking the time to leave a review for us at Bertera Nissan, Inc.. We're happy we could meet your expectations! We hope you have a great day!

August 01, 2021

Dealership Rating
Employee Rating

They were there they really help me coming in quickly because in two days I was fixed I was able to go back to my job real appreciate them and you and I needed More

by COWEN70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dennis Plaszewski, Alexandria Callahan , (The Shuttle Guy) Larry Kaplan , Bob Fitzsimmons, John Shaw, John Shaw

Aug 17, 2021

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2021

Dealership Rating
Employee Rating

Great service and fast. I was very impressed. I definitely recommend for sales and service. Everyone is very friendly and very knowledgeable. I'll definitely be back. More

by dsaksa569
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dennis Plaszewski , Bob Fitzsimmons, John Shaw

Aug 13, 2021

Bertera Nissan responded

Hi Dsaksa569, thank you for taking the time to leave a review for us at Bertera Nissan, Inc.. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2021

Dealership Rating

Great service, great experience, really worked with us to find the right car. Would definitely recommend to anyone looking to buy a new or used car More

by BSVALENTINO02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 13, 2021

Bertera Nissan responded

Bsvalentino02, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 28, 2021

Dealership Rating
Employee Rating

My car has been at bertera since last week and when I drove the car out onto the parking lot there was a very loud high pitch alarm on. Why did they allow that I turned back into the garage to see what More

by Mmg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Bob Fitzsimmons

July 28, 2021

Dealership Rating

I will not waste my time filling out another one of these surveys. I did 2 on my last visit and nobody ever responded or acknowledged my concerns. I do not believe anyone reads these surveys they are just a More

by .no2
Recommend Dealer
Yes
Aug 13, 2021

Bertera Nissan responded

Hello, I would love to find out more about your concerns from your last service and highly apologize no one had reached out to you. If you could give me a call at 1-774-633-9913 and ask for Marissa. Again, I apologize for the inconvenience.

July 22, 2021

Dealership Rating

I scheduled the service for the vehicle and they were ready when I showed up. However it is difficult to contact the service department. I was told I would get a status report the day I dropped it off wh More

by ARMOURE94
Recommend Dealer
Yes

Other Employees Tagged: John Shaw

Jul 26, 2021

Bertera Nissan responded

Armoure94, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

July 22, 2021

Dealership Rating
Employee Rating

They were amazing on my visit. I couldn’t be happier. I was impressed with the COVID procedures. Everything was done within a timely fashion. More

by Unknown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dennis Plaszewski, Alexandria Callahan , (The Shuttle Guy) Larry Kaplan , Bob Fitzsimmons, John Shaw

Jul 26, 2021

Bertera Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

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