John Wagner
John Wagner at D'Arcy Hyundai
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John Wagner | Page 2

Service Manager

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

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4.7
248 Reviews

Industry Experience

22 yrs, 4 mos

Specialties & Trainings

HYUNDAI PLATINUM CERTIFIED

4.7

248 Reviews

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248 Reviews of John Wagner

March 04, 2023

Dealership Rating
Employee Rating

This dealership is hands down the best I've ever worked with. They care about your needs and do whatever it takes to get your issue resolved. All with a smile on their face!!! More

by eolsen523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Guerra

Apr 03, 2023

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy experience with our online community. We are glad you had a great service visit with Frank and John Wagner. They truly have your best interest at hand and do their best to ensure your visit is a good one. Thank you for your business. If there is anything more that we can do for you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 23, 2023

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Employee Rating

Always willing to explain everything, even when there’s a misunderstanding. Could use some help in saying what the next step is in car maintenance in person vs having to look online after. More

by Ginkoe12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isa Romero , Austin

Feb 27, 2023

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy feedback with our online community. We are always looking for ways to improve and grow. If there is absolutely anything more that you may need, whether it'd be pertaining to service or sales; don't hesitate to reach out as we will always be happy to assist. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905

February 17, 2023

Dealership Rating
Employee Rating

With help from John Wagner, I was able to get my car in for a recall before the end of February. Jayson (service) was even able to move my appointment time up a few hours to accommodate a change in my sch More

by roysterret0801
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jayson Mirabella

Feb 27, 2023

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy difference with our online community. We are always happy to help and ensure that your visit is not only quick and efficient but also pleasant. We are happy to hear our team was able to accommodate you. If there is anything more that we can do to better assist you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 15, 2023

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Employee Rating

This dealership is clearly concerned with customers service and satisfaction. From the time I came in to the time I left was great More

by bobbliese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2023

D'Arcy Hyundai responded

Thank you for taking the time to stop by and allowing us to work on your vehicle needs. We appreciate your feedback and business and are happy you were able to experience the D'Arcy Difference. If there is anything more that we can do, please don't hesitate to let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

December 30, 2022

Dealership Rating
Employee Rating

I was off of work this Holiday week, so didn't schedule it, but dropped my car off and asked if they could fit it in to do the needed maintenance (left it for a day). Though busy, they were able to work it More

by K2BROOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Guerra

Jan 04, 2023

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. We appreciate your patience and working with our schedules. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

December 13, 2022

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Employee Rating

I have been going to Darcy for years. Their customer service department is excellent. Always treated with respect and everything is always explained to me. Wouldn’t go anywhere else More

by JoAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominick Skirp

Dec 22, 2022

D'Arcy Hyundai responded

Thank you for your kind words and business. We appreciate your loyalty and feedback. We are glad everything went as well as expected while you were here. Isa Romero -Public Relation Manager D'Arcy Hyundai (815) 725-5200

December 06, 2022

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Employee Rating

Professional and courteous staff with dependable service! We have dealt with several dealerships over the years, and this is by far the best! More

by JGrunt01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2023

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback and kind words; we do our best to ensure your visit is always a good one. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

November 11, 2022

Dealership Rating
Employee Rating

Always attentive. Works around your schedule to get preventative maintenance done! Friendly staff and answers all my questions if I have any. More

by Bweeze84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2023

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

November 11, 2022

Dealership Rating
Employee Rating

Have always brought my Hyundai(s) to D'Arcy since 2010. Great service, friendly personnel and always ready to serve. I have never had to voice a complaint, my vehicle has always been returned, clean and More

by lyn
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Nov 16, 2022

D'Arcy Hyundai responded

Thank you so much for being a loyal D'Arcy Hyundai customer. We appreciate your kinds and efforts. If there is anything more that we can do for you, please don't hesitate to let us know. Isa Romero - D'Arcy Hyundai Public Relation Manager (815) 725.5200

November 06, 2022

Dealership Rating
Employee Rating

Very friendly, clean. Professional. Customer Sevice is quick and nice. Service area is well maintained and appears to be well organized and very efficient. More

by rlacl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 04, 2023

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

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