54 Reviews of John Wood
May 22, 2018
Really great !!!!!!!!!!! It was great. These guys are friendly and quick to get me through the process. I will be back again to get another lease from them. It was great. These guys are friendly and quick to get me through the process. I will be back again to get another lease from them. More
Other Employees Tagged: Jeremy Kenny
May 14, 2018
Johnny wood was great. He was able to get me a good deal. Johnny wood was great! He was able to get me a better deal then what I had asked him. As soon as he came back with a better offer, I was ready to sign Johnny wood was great! He was able to get me a better deal then what I had asked him. As soon as he came back with a better offer, I was ready to sign papers. I would definitely send family members to Toyota roseville dealership. More
Other Employees Tagged: Joe Beitzel
May 09, 2018
Great Service, Great Company I had an awesome experience buying a car from Roseville Toyota. Very helpful staff and it was an easy process. They really take care of their customer I had an awesome experience buying a car from Roseville Toyota. Very helpful staff and it was an easy process. They really take care of their customers and it was apparent when working with them. More
Other Employees Tagged: Oleg Shchur, Anjelica Newberry
May 05, 2018
Great Service and Very Helpful The service I got from John Wood was top notch. By the time I got to the dealership, he was waiting for me and we test drove the car right away. I e The service I got from John Wood was top notch. By the time I got to the dealership, he was waiting for me and we test drove the car right away. I ended up purchasing the car that day and they made me a deal I couldn't refuse. The finance went fast and Oleg did not pressure me to purchase extra items I didn't need but explained the product well that he was offering. More
May 03, 2018
Good overall experience We contacted Roseville Toyota via email first because we hate high pressure salesman upon arriving - John and Tyson worked us up the right deal befor We contacted Roseville Toyota via email first because we hate high pressure salesman upon arriving - John and Tyson worked us up the right deal before we arrived so that we were able to get in and out fairly quickly, although it could’ve been quicker, but that’s OK - very happy with the new truck and overall experience More
Other Employees Tagged: Tyson Perryman, Rebekah Stillwell
April 30, 2018
Amazing It was an amazing experience. From John Wood in sales to Jessica in customer service. It was seamless, it was painless , and it was awesome! It was an amazing experience. From John Wood in sales to Jessica in customer service. It was seamless, it was painless , and it was awesome! More
Other Employees Tagged: Tony Bernasconi , Cole Anderson, Melissa Cole, Jessica Romero
April 22, 2018
purchase of a new vehicle Smooth, easy process and was professional Went out of their way to treat us like a customer. not a long drawn out process. good experience Smooth, easy process and was professional Went out of their way to treat us like a customer. not a long drawn out process. good experience More
Other Employees Tagged: Dan Wermuth , Joe Beitzel
April 16, 2018
Great Left happy and excited ...went in wanting a used car but left with a brand new car for a cheaper better price than expected. Very pleased!! Left happy and excited ...went in wanting a used car but left with a brand new car for a cheaper better price than expected. Very pleased!! More
Other Employees Tagged: Thue Lee
April 11, 2018
Dismissed and ignored my complaint about the vehicle I was scheduled to have a 15k mile service. My customer service representative was at lunch when I arrived and I was directed to work with the manage I was scheduled to have a 15k mile service. My customer service representative was at lunch when I arrived and I was directed to work with the manager to get me signed in. The manager seemed put-off when I was brought to him. I am not sure about his name as he did not offer it or a card. He did not ask me why I was there or if there was anything else that he could help me with so I had to bring it up. I told him that the rear power sliding window of my truck was leaking when I went through a car wash. He told me that I must have had the window open. I told him no, because I checked while I was in the car wash. He told me that it must have been a high pressure car wash. I told him that it was a normal gas station carwash and that the water seemed to be coming from the molding on top of the window as the glass is inside a top and bottom rail and the water could not go up and over the glass. He stopped talking to me and just wrote up my 15k mile service request and told me that they will call when it was ready. Nothing was checked and no notes were made on my request. A few days later, it rained overnight and my back seats were drenched. I have not had time to call and schedule another appointment and try to work out transportation and time off. More
Other Employees Tagged: Chris Martinez
April 10, 2018
New 4Runner shopping experience Roseville Toyota has a huge inventory, so you are pretty likely to find a car that suits your needs. The staff were great. The sales rep I worked with Roseville Toyota has a huge inventory, so you are pretty likely to find a car that suits your needs. The staff were great. The sales rep I worked with and the finance person were very friendly and low pressure. My only complaint that left a bad taste in my mouth is that they still use the outdated, high pressure sales tactic of the sales person going back to talk to the “manager” and coming back with a ridiculously absurd price. And the haggling starts. I find this process to be nauseating and insulting, and enough to avoid dealerships that still cling to this antiquated way to treat customers. If you can stomach that part; the rest of the experience there is great. I love my new 4Runner! I love Toyotas. And again, the staff i related to were very easy going and low pressure. More