John Zvoristeanu | Page 2

John our salesman and Marcus is the most professional and knowledgeable people with Integrity and professionalism. Please, make sure to ask and take home your new car. Thank you Trinity family for Everything knowledgeable people with Integrity and professionalism. Please, make sure to ask and take home your new car. Thank you Trinity family for Everything. I love my 3rd car!!! More

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Sunni was amazing. Polite and kind. What a pleasure dealing with her. Thank you for your service. Polite and kind. What a pleasure dealing with her. Thank you for your service. More

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i thought everything was top notch, timely manner , everything fixed properly, staff was awesome , i liked experience very much everything fixed properly, staff was awesome , i liked experience very much More

by jimmas Verified Customer Verified Customer

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John was very helpful in organizing all the paperwork and getting my car ready without the shortest possible time. and getting my car ready without the shortest possible time. More

by voletpik Verified Customer Verified Customer

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Very bad service and they charge hidden fees always they didn't wash my car and the guy promised to washed because very bad experience no body should to do bussines in this place didn't wash my car and the guy promised to washed because very bad experience no body should to do bussines in this place More

by robertochavarria1060 Verified Customer Verified Customer

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I must say John in sales was awesome. he made me feel comfortable and the experience was great. I would recommend this dealership over any dealership in new jersey he made me feel comfortable and the experience was great. I would recommend this dealership over any dealership in new jersey More

by elitetrans140 Verified Customer Verified Customer

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Great group to work with. Matthew was very attentive to everything. He made the process seamless. Matthew was very attentive to everything. He made the process seamless. More

by MSHAWNMCFARLAND Verified Customer Verified Customer

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Trinity dealership is a very great place to do business. My sales associate Christina was very helpful and always quick to respond. She was kind and courteous. My sales associate Christina was very helpful and always quick to respond. She was kind and courteous. More

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I had an amazing experience here with John and Natalie. I would recommend this dealership to the entire country if I could!! The best !! I would recommend this dealership to the entire country if I could!! The best !! More

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This has been an extremely unpleasant experience. It commenced with an excessively confident salesperson who displayed disrespect by flippantly tossing their business card at me. Additionally, their It commenced with an excessively confident salesperson who displayed disrespect by flippantly tossing their business card at me. Additionally, their finance representative told us he finalized several deals that came after us because he as not aware that my partner, newborn child, and I were still present in their showroom for an unreasonably prolonged period of over five hours, waiting to finalize paperwork that could have been completed within minutes. I emphasize that the vehicle in question was a 2016 Chevrolet Suburban, not a luxury Cadillac valued at $100,000. I mention this because I believe that I would have been treated differently with regards to this issue. If it had been a high-end vehicle experiencing similar problems, I am confident they would have promptly resolved them. However, my situation differs, as the car has been sent to the repair shop on three separate occasions, with each visit addressing the same issue that they previously claimed to have fixed. I expressed to the salesperson that this series of incidents was the final straw, and I insisted on receiving a replacement vehicle. Unfortunately, all of the available replacements failed to meet the specific requirements we needed for our disabled child. Alternatively, they were sourced from another dealership, and I was pressured to have my own mechanic inspect the replacement vehicle, as I no longer trusted that their mechanics were performing their duties competently. Given the severity of this situation, I anticipated that the dealership would take the necessary steps to inspect the replacement car and ensure their mechanics adhered to a certain standard. Regrettably, this was not the case. Ultimately, they informed me that legal action could be pursued, knowing that the 2016 vehicle in question no longer falls under the protection of the lemon law. Nonetheless, I promptly reported the matter to the Federal Trade Commission (FTC), and I have the opportunity to lodge a complaint with Bergen County Consumer Affairs. Fortunately, I eagerly anticipate a resolution through these channels. I sincerely hope that by sharing my experience, I can save you valuable time in the event that you are considering purchasing a lower-value vehicle, as it is evident that the dealership does not extend the level of respect and consideration that every customer deserves. More

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