Richard Aquino
Richard Aquino at Trinity Cadillac
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Richard Aquino

General Manager

Trinity Cadillac

374 Sylvan Ave
Englewood Cliffs, NJ 07632

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4.5
26 Reviews

Richard, a decorated US Army combat veteran, enjoys helping clients find the right car for their needs. Whether that be a sensible sedan for daily commuting, a dependable minivan for a growing family, or a sexy sports car for weekend drives, he is here to help make a deal possible.

Dealership Experience

2 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.5

26 Reviews

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26 Reviews of Richard Aquino

March 31, 2024

Dealership Rating
Employee Rating

The worst sales people ever, the guy didn't even offer me a test drive. I have Great credit & came ready to buy, when I asked John for a test drive, he acted surprised. he didn't even talk to me while I was More

by northamericanman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Zvoristeanu

Apr 01, 2024

Trinity Cadillac responded

Dear Northamericanman, This is a disturbing review, especially considering the test drive is a standard procedure for not only us but any car dealer in America. I would love to hear more about your encounter with John, please feel free to give us a call at 201-227-1111. As far as John being too old to be working, this is an over the line comment by you. John is a valuable member of the team, and we are happy to have him. You seem to be a person very comfortable insulting retail employees. I am not sure why that is, but our employees should not be subjected to insults and rude behavior. If you are still interested in purchasing whichever car you came in to see, give us a call and ask for Richard Aquino. Otherwise, take care, good luck on your vehicle search, and have a nice day. Richard Aquino General Manager Trinity Cadillac

January 20, 2024

Dealership Rating
Employee Rating

Awesome,professional,caring,good location and friendly staff and by helpful a great experience wonderful More

by dain.garrett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 04, 2024

Dealership Rating
Employee Rating

I had a very bad experience with the GM, Richard. Sadly, I do not feel part of the Cadillac family anymore. More

by Stranger Indiana
Recommend Dealer
No
Jan 05, 2024

Trinity Cadillac responded

Mr. Paraschak, We understand that you are frustrated that you missed out on a vehicle we had for sale, but as we have stated to you prior, we chose to sell the vehicle to a local customer. The same way you have the right to conduct business with whoever you choose, we have the right to conduct business with whoever we choose. I am 100% certain you will find a preowned 2022 TOYOTA Sienna XLE in your local market so you can continue to feel part of the CADILLAC family. Richard Aquino General Manager Trinity Cadillac

December 22, 2023

Dealership Rating
Employee Rating

Great experience! Sunni was fantastic. She was a pleasure to work with. Very sweet, knowledgeable and professional. Thank you Trinity Cadillac for my new car. More

by pet4209
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 20, 2023

Dealership Rating
Employee Rating

I had a problem in Cadillac, I thought they wouldn't solve me, but Richard, Cristina and Pedro, they did magic and helped me solve it in the best way, Thank you for such good service. 🧡, I'm comfortabl More

by Ransel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristina Palacio, Joe England , Pedro, the financier

November 08, 2023

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Employee Rating

John our salesman and Marcus is the most professional and knowledgeable people with Integrity and professionalism. Please, make sure to ask and take home your new car. Thank you Trinity family for Everything More

by mohammadrhasan1370
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Zvoristeanu, Simon Parnis, Thomas James , Michael Ceccon

October 19, 2023

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Employee Rating

Professional, knowledgeable, friendly, up-front dealership. Hands down, this was the best car buying experience I’ve ever had. More

by irenelahr730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simon Parnis, Uday Jarrar , Pedro Almonte

October 18, 2023

Dealership Rating
Employee Rating

Highly recommend this dealership! They took great care of me with pricing and great costumer service! More

by RPADILLA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Uday Jarrar

September 29, 2023

Dealership Rating
Employee Rating

i thought everything was top notch, timely manner , everything fixed properly, staff was awesome , i liked experience very much More

by jimmas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 13, 2023

Dealership Rating
Employee Rating

Rich Thank You So Much All Your Help As Always Greatly Appreciate You Thank You Adnan More

by Mritechs786
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristina Palacio

Sep 13, 2023

Mritechs786 responded

Thank You

1

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