Jon Paul Blair

Absolutely horrendous customer service and support. I've never dealt with such an unresponsive sales team making false promises that were not fulfilled. I have been trying to get an answer on how long I've never dealt with such an unresponsive sales team making false promises that were not fulfilled. I have been trying to get an answer on how long it would take to order a simple specific vehicle and what the breakdown would be of my trade-in for over a month. No one responds or follows through. I can't even fathom what their communication would be like AFTER I've made a purchase. Proceed with caution. More

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I bought a vehicle a little over a year ago and I've had nothing but troubles with it when I've tried to contact people in the service department to have it fixed. Nobody ever returns. My calls period the o nothing but troubles with it when I've tried to contact people in the service department to have it fixed. Nobody ever returns. My calls period the only way I have got the vehicle fixed is by actually taking it there And speaking to a manager. The same part has already been replaced.3 times now it's going to have to be replaced for a fourth time.And i'm told i'm gonna keep having this issue every couple of months According to the service manager. And the part is under warranthis this by far the worst experience.I have ever had purchasing a vehicle.And I would recommend to anybody reading this to never go to gettle kia of bradenton More

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Rachel was amazing to deal with. She was incredibly knowledgeable and honest about the cars we looked at. I would definitely buy a car from Rachel and Gettel Kia again! She was incredibly knowledgeable and honest about the cars we looked at. I would definitely buy a car from Rachel and Gettel Kia again! More

by apsugolfer06 Verified Customer Verified Customer

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Nigel Morris was the salesman that helped me with my purchase of a car. The staff and Nigel made my experience wonderful. purchase of a car. The staff and Nigel made my experience wonderful. More

by TSHAIR68 Verified Customer Verified Customer

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They have great customer service and the overall experience was great! I recommend Gettel Kia! experience was great! I recommend Gettel Kia! More

by ms.cevans87 Verified Customer Verified Customer

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Very nice people and they were very eager to help us get into our new sportage. into our new sportage. More

by brkutzke Verified Customer Verified Customer

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This is my first experience with Gettel automotive group and I must say that I was impressed with their people in sale and service. Very friendly and helpful. Thank You and I must say that I was impressed with their people in sale and service. Very friendly and helpful. Thank You More

by sgpino5 Verified Customer Verified Customer

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Yvonne was great. But management seemed to forget about me once i committed to buy. Took 47 days to get my other vehicle loan paid off by Kia Finance. Ignored email But management seemed to forget about me once i committed to buy. Took 47 days to get my other vehicle loan paid off by Kia Finance. Ignored emails and letters sent to owner and to llocation manager. Jacob in finance seemed to be overworked and things fell thru the cracks. For example I was to receive all paperwork and finance info at my winter location in Florida but it appears they sent it to my mailbox in South Dakota which I only get mail from 3 or 4 times a year. Called Kia finance the other day only to be on hold for 45 minutes waiting for someone to talk to. Did find out that my first payment not due till December 1st not November 19th like I thought which was 45 days after I bought the car. More

by verlin.schaefer Verified Customer Verified Customer

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