45 Reviews
Write a Review45 Reviews of Jorge Mere
April 28, 2024
Very friendly check-in and customer service agent for this major recall. Vehicle was nicely cleaned and ready for pickup at estimated time. I was given a new loaner vehicle to use for 3 days which allo this major recall. Vehicle was nicely cleaned and ready for pickup at estimated time. I was given a new loaner vehicle to use for 3 days which allowed me to test drive a different model. Minor point, but new oil was required for this work, and oil minder was not reset. More
April 24, 2024
Extremely easy and enjoyable trip to Gettel Acura for my MDX recall. Jorge Mere was awesome, answered all my questions and let me know as soon as vehicle was ready for pick. Would absolutely recommend thi MDX recall. Jorge Mere was awesome, answered all my questions and let me know as soon as vehicle was ready for pick. Would absolutely recommend this Acura dealership More
April 15, 2024
The customer waiting lounge was very comfortable. I had brought an Ipad for the occasion and was able to get some work done. The time estimate for the service was about 2 hours. It turned out to be 2 I had brought an Ipad for the occasion and was able to get some work done. The time estimate for the service was about 2 hours. It turned out to be 2-1/2 hrs. During that time I was never given a progress update. It would have been helpful if someone had notified me the service would run a little longer. I was pleased with the service and my car's performance has improved noticeably. More