Dealership Experience
8 yrs
Industry Experience
26 yrs, 11 mos
Languages Spoken
English
Portuguese
71 Reviews
Write a Review71 Reviews of Jorge Pronto
December 19, 2017
Bait and Switch They made me an offer for a new 2018 Honda CRV with the trade in of my existing CRV. When I returned from a trip, the salesperson told me the offer w They made me an offer for a new 2018 Honda CRV with the trade in of my existing CRV. When I returned from a trip, the salesperson told me the offer was still good. However, when I drove over to purchase the new vehicle, the salesperson and then the sales manager told me that the price had gone up by $900 and that I needed to finance the car through Honda. I had told them previously that I was paying cash. Needless to say, I was both surprised and very disappointed with this outcome and left. I wrote to the owner of Space Coast Honda about this bait and switch tactic, but he never responded. They have signs all over the dealership that they are Honda President Award recipients but the requirements must be extremely low. So if you are looking for a new Honda, don' t be fooled by all their advertising about their commitment to customer service. It's not there. Look for a more reputable Honda dealer. More