Jose Barreto
Jose Barreto at Herb Chambers Volvo Cars Norwood

Jose Barreto | Page 3

Service Manager

Herb Chambers Volvo Cars Norwood

1120 Providence Highway
Norwood, MA 02062

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5.0
29 Reviews
5.0

29 Reviews

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29 Reviews of Jose Barreto

September 21, 2023

Dealership Rating
Employee Rating

Came in to the dealer with concerns about large oil leak in my Volvo. Colin Ayers was supper helpful and was able to diagnose and fix the issue on the same day. I highly recommend this dealer they have a gr More

by Regutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Ayers, David Dorion, Paul Dixon , Peter Brown

Sep 22, 2023

Herb Chambers Volvo Cars Norwood responded

Thank you for the 5-star rating! We're glad to know that Colin and our team at Herb Chambers Volvo Cars Norwood were able to assist with your oil leak issue promptly. We appreciate your recommendation and hope to see you again! Have a great ride!

September 01, 2023

Dealership Rating
Employee Rating

Service department is great…Sales on the other hand gives the best lip service, when they actually communicate. Get everything in writing. More

by Erika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 20, 2023

Herb Chambers Volvo Cars Norwood responded

Erika, it's disappointing to read that your experience with our sales team didn't match the positive one you had with our service department. We aim for clear and consistent communication across all departments. Your feedback will be reviewed with the appropriate members of our team to help us provide a better experience for our guests. Please reach out directly, so I can help clear up anything that remains unresolved. Thank you, Nick Salem - General Manager - nsalem@herbchambers.com

Sep 20, 2023

Erika responded

Haha this from the “manager” who can’t respond to 4 different emails during the process. Okay Nick I see you and your BS response.

August 08, 2023

Dealership Rating
Employee Rating

Outstanding customer service Call Lynda and his team are excellent at customer support and really keeping you informed More

by Mikel496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

Herb Chambers Volvo Cars Norwood responded

Hi Mike! we're delighted to know that Lynda and our team at Herb Chambers Volvo Cars Norwood provided you with outstanding customer service. Thanks for the review! Safe travels!

July 15, 2023

Dealership Rating
Employee Rating

My experience with the service team at this dealership has always been professional and pleasant. On this particular visit, a small problem was found unrelated to the scheduled work. Paul Dixon called me More

by MacKenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Ayers, David Dorion, Paul Dixon , Peter Brown

Jul 17, 2023

Herb Chambers Volvo Cars Norwood responded

MacKenzie, thank you for sharing your positive experience with our service team at Herb Chambers Volvo Cars Norwood. We're glad that Paul Dixon was able to address the additional issue and get your car back to you in a timely manner. We appreciate your business and hope to see you again soon!

June 16, 2023

Dealership Rating
Employee Rating

Excellent customer service. The service technician Allegra was fantastic to work with and very thorough. More

by csmith0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allegra

Jun 16, 2023

Herb Chambers Volvo Cars Norwood responded

We're so glad to hear that you had an excellent experience with Allegra! Thank you for visiting Herb Chambers Volvo Cars Norwood and please don't hesitate to reach out if we can be of service again in the future!

May 25, 2023

Dealership Rating
Employee Rating

Alegra was the best, explained everything i may need, provided a great loaner. Car needed to be held an extra day, she called me on her day off to explain the situation. She is a great asset. Thank More

by bpdfo1811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2023

Herb Chambers Volvo Cars Norwood responded

We are thrilled to hear about your great experience with Alegra and how she made sure everything was clearly explained to you. at Herb Chambers Volvo Cars Norwood, we understand the importance of keeping customers informed, even on off days. We appreciate your support and we will see you next time!

May 24, 2023

Dealership Rating
Employee Rating

Outstanding service always very attentive and they always return my car better than when it went in! More

by Mvgcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Ayers

May 25, 2023

Herb Chambers Volvo Cars Norwood responded

We're so glad to hear the team provided such great care to your vehicle during your last appointment! We appreciate your kind words and hope you come to visit us again next time! Thank you! - Herb Chambers Volvo Cars Norwood

April 18, 2023

Dealership Rating
Employee Rating

My service advisor Peter is tops and so aren't the service techs. Had front breaks replaced, an alignment, safety checks and free wash service and it was all completed in about two hours! More

by Taurus X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Ayers, David Dorion, Paul Dixon , Peter Brown

Apr 19, 2023

Herb Chambers Volvo Cars Norwood responded

We love to hear about experiences like yours! Peter and the team are thrilled to have provided top-notch service and a speedy turnaround time! Thank you for choosing us for your service needs! - Herb Chambers Volvo Cars Norwood

February 17, 2023

Dealership Rating
Employee Rating

Excellent in every way, staff is courteous and responsive, they make sure everything you ask for gets done and even rgunfs they know can and should be done that you are unaware of. More

by burg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Ayers, David Dorion, Paul Dixon , Peter Brown

Feb 17, 2023

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting the Herb Chambers Volvo Cars Norwood team with your vehicle's service needs! We appreciate your business and look forward to seeing you again next time!

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